Email Configuration
Some useful settings for Email Setup
Most of these settings should be auto-detected, but in case you need to manually setup your devices, here are the settings relevant for the use of our network.
Read More
Help via WhatsApp (beta)
Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.
WhatsApp Help (Beta)Help via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Help via Email
We provide clients with ticket based support, simply log a ticket and we'll resolve your issue as soon as possible.
Help via Phone
Want to talk to someone over the Phone? No Problem! Please give us a call on 0800 011 000 and we will gladly assist you.
Mon-Fri 08:00-17:00
In order to configure your mail accounts you will need to use the correct settings, depending on what your unique scenario is. We've put together a quick summary of which configuration to use based on your setup.
POP | SMTP | |
---|---|---|
DSL Client using their @afrihost.co.za email address. | dslmail.afrihost.co.za | smtp.afrihost.co.za |
DSL Client using another email address | Settings as per mail provider | smtp.afrihost.co.za |
Hosting client not using Afrihost DSL but needing SMTP. | mail.my-cupcakes.co.za | mail.my-cupcakes.co.za * |
Hosting client not using Afrihost DSL and using their own ISP for SMTP. | mail.my-cupcakes.co.za | Settings Provided by your ISP ** |
* SMTP Authentication must be switched on – some email clients have the facility to say "Use same settings as incoming" - so it will use the email address and password of your POP account.
** This is your current ISP’s smtp server settings.