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MyBroadband Q4 2021 results

FREE delivery
of SIM card or 5G router

Save up to R1 000 on hardware
or FREE with Unlimited Uncapped

4.6 Google Rating

44 524 people just like you rate Afrihost the best ISP in SA

Here's what our

say

Singatwan Ngqonga
2 years ago

I was very frustrated with the setup but the guy helped me on whatsap was very patient on me am grateful for that and I am connected now thank you Afrihost

Letlhogonolo Modise
1 year ago

While I was being assisted by a lady called Palesa via WhatsApp I got a phone call from a lady called Catherine who assisted me faster. I'm still grateful for Palesa for not allowing me to give up. Catherine came at the right time.

SirT Jobe
1 year ago

Afrihost is wow... thank you so much... your services and prices are to good to be true... no robo chat...real agents fast replies and resolving matters

Tshepiso Motau
6 months ago

My experience with Afrihost was super. The agent , Kgothatso who helped me through WhatsApp,was more than willing to help. Thank you Afrihost for good customer service.

Brenn Marais
2 years ago

as with many ISPs there comes a time when you need help, these guys are on top of it, efficient communication and problem solving, the kind of service you expect from any provider.

Gav Kinnear
2 years ago

It's truly amazing how during the stressful and anxious days we are live with this Coronavirus I am still able to have awesome technical support from Afrihost and Siphesihle N.

Shikar Sewnath
1 year ago

Afrihost is great just the prices are slightly higher than others. However, for the great support i get I am willing to pay this. Hence 5 stars.

WJ Scratch & Chip Repairs
2 months ago

All round wonderful service and connectivity! Thank you Afrihost! Its not often that a service provider is 'easy-peasy' - it normally ends in a battle, BUT NOT WITH AFRIHOST!

Marnus Janse van Rensburg
1 year ago

I've been with Afrihost for a couple of years now wn I must say their service has always been outstanding. And it still remains the main reason I am with Afrihost. Truly top notch.

Tiaan Maritz
7 months ago

Best ISP in south africa i will recommend Afri Host to anyone and everyone thanx for the great service that you guys provide and the quick response when we need you guys great team

Alana van Tonder
1 year ago

My navrae is vinnig en professioneel beantwoord. Ek wens almal wil hierdie tipe diens inbring! Dis ʼn baie oulike idee om van Whatsapp gebruik te maak om navrae te beantwoord. Nou het ek alles byderhand en kan terug gaan om dit weer te lees indien ek iets vergeet het! Ek gee hulle 5 sterre en 11 uit 10 vir die persoon wat my gehelp het!

shane smith
2 years ago

Never had problem of any kind....been with them a while now and i will recommend them to anyone infact i did to many if my friends and I'm pleased to say they all use afrihost here in CPT

Seelan Chetty
11 months ago

And once again another team member meets our requirements effeciently. I can confirm that the service is consistent all round. Well done Afrihost team and keep up the good work. Thank you.

Carmen Joshua
2 years ago

Thank you Afrihost for your quick and efficient service. I thank you Mr Mduluzi for your patience and assistance. Great service provided. I know my query will be sorted out soon. Glad to connect with Afrihost.

Andrew Lamour
2 years ago

We recently switched to Afrihost and the task of transferring emails was an absolute smooth one! To the Support staff, and I would like to single out Pitsetsi - what a treasure you have in this person. Speaking as a "technically challenged" individual I was able to sort out my Director, Andrew Lamour's email and with your assistance I looked like employee of the year! Pitsetsi, you made both of us look good to someone that values perfection as the only standard by which he measures. I trust Afrihost realizes the value they have in you and appreciates the tenacity that you applied in getting the Apple Mac settings correct and sorted( not an easy thing to do at all) A big hearty THANK YOU from The Umtshayelo Foundation

Browse 5G packages

All Pure 5G data packages are uncapped.

Pure 5G may not be available in your area. Use our 5G Coverage Tool to check coverage in your area.

All Pure 5G packages

50Mbps
Uncapped data

R749.00pm

100Mbps
Uncapped data

R849.00pm

Unlimited
Uncapped data

R949.00pm

  • If you need a SIM Only
  • If you need a SIM + Device
You’ll need an approved device to
use with your Pure 5G SIM

Afrihost can only allow devices which have been network approved by MTN from a quality and reliability perspective. We have identified a range of devices which specifically suite a Fixed 5G offer.

HUAWEI: 5G CPE Pro 2 | ZTE: 5G CPE MC801A

Terms and conditions
Save up to R1000 on hardware
  • Save up to R1000 if you sign up for selected SIM + Device packages.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
FREE hardware with Unlimited Uncapped Pure 5G
  • Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
Delivery fee
  • SIM Only orders will be delivered FREE of charge.
  • SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.
Speed and latency
  • Speeds and latency are dependent on a variety of factors such as number of devices connected and signal strength. Average speeds remain device and coverage dependent.
  • The MTN (Pure 5G) Network averages up to 246Mbps.
Uncapped Thresholds and Throttling
  • All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.
Cancellation policy
  • SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
  • SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

Is Pure 5G right for you?

Compare DSL and Fibre to Fixed 5G technology

Unlike ADSL or Fibre, there's no real installation required to get you up and running.
We ship everything to your door, pop in your SIM and voila!

DSL/Fibre
5G
No setup required
Move connection easily

Getting connected is as easy as pie

Getting connected is as easy as pie

01. Order Online
Use our 5G Coverage Tool to check if you have Pure 5G coverage in your area. Select your preferred package and sign up. Please remember that Credit Card payments clear immediately, while Debit Orders can take up to 5 days to clear.
02. RICA online
You can quickly and easily RICA your new Pure 5G SIM card via ClientZone. Once your RICA docs have been verified, your order will be placed. Delivery usually happens within 7 to 10 working days from payment clearance.
03. Plug and Play
Unlike ADSL or Fibre, there's no real installation to get you up and running. Simply insert your SIM, power up the modem and voila! You are all set and can start browsing!

4x ISP of the Year Winner

Most wins by an ISP

Awarded by MyBroadband

Top DSL/Fibre Winner

Gear of the year award

Awarded by Htxt.africa

3x IT Person of the Year Winner

Afrihost CEO Gian Visser

Awarded by MyBroadband

Why choose Afrihost

22 years of loving our clients and technology - Who better to trust with your internet?

DECADES of experience
Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
No contracts, no paperwork
All packages are month to month. You can change your mind at any time. If you don't love us you can leave whenever you want.
We just do things better
We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.
Expansive 5G coverage
MTN's 5G network spans over most of South Africa's major centres and metropolitan areas, with coverage growing regularly.

Need Help?

help.afrihost.com
Guides, troubleshooting and video tutorials.
Whatsapp - 071 883 5005
Chat directly on your mobile or desktop.
Promotions

Save up to R1000 on hardware promotion

Save up to R1 000 on hardware if you sign up for selected SIM + Device packages. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

FREE hardware with Unlimited Uncapped Pure 5G promotion

Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

Is there a delivery fee?

SIM Only orders will be delivered FREE of charge.


SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.

Is there a cancellation policy?

SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

More about 5G

What is 5G?

5G is a new generation of mobile networking and offers vastly improved speeds and seamless performance. 5G is much faster than 4G (5G).

What speeds can I expect?

The MTN Network averages up to 246Mbps. Average speeds remain device and coverage dependent and are determined by the external environment around your home and where the router is situated in your home.

Can I use this 5G service anywhere?

The Fixed 5G service is designed to be used at your home, and the SIM card will be locked to the location you provide and your Fixed 5G services will only work at this location.

General Questions

Do I need to sign up for a contract?

No! At Afrihost, we don't lock you into outlandish contractual commitments. All our packages are month-to-month and can be easily cancelled if you change your mind.

How long does it take to activate after delivery?

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our Support team if you do not have a connection after 48 hours.

Why are only certain devices allowed to be used with Pure 5G?

Afrihost can only allow devices which have been network approved by MTN and have identified a range of devices which specifically suit a Fixed 5G offer, and which are sometimes offered by competitors. This range of devices includes:


  • HUAWEI: 5G CPE Pro 2
  • ZTE: 5G CPE MC801A

Please note that Pure 5G will only work on the above approved devices. If you insert your SIM card into a device that has not been approved by MTN, your SIM card will be blocked and you will lose internet access. You will then have to contact Afrihost Support to get your SIM card unblocked.

SIM and APN

Do I need to RICA my SIM card?

Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. Visit our RICA Information page for detailed information.

Can I use the SIM card in another device?

our Pure 5G SIM card is only compatible with the 5G device supplied with your order. For SIM Only packages, only the following approved devices will work with your Pure 5G (MTN) SIM card:


  • HUAWEI:5G CPE Pro 2
  • ZTE:5G CPE MC801A

Please note that you also need to be in the MTN Network coverage area.

Do I need to change my APN settings?

SIM + Device orders


We will preconfigure the 5G device that is shipped with your SIM card - so you do not need to change any APN settings.


SIM Only


If you will be using your new 5G SIM card with your own device, please visit setup.afrihost.com for instructions on how to get connected. In some cases you’ll have to change the Access Point Name (APN) settings on your device.

Managing your package

Can I upgrade or downgrade my package?

Yes. All Pure 5G packages can be upgraded or downgraded in ClientZone.


Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our providers.

Data and usage

Is there a limit to how much data I can use on an Uncapped package?

All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.


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