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MyBroadband Q4 2021 results

FREE delivery
of SIM card or 5G router

Save up to R1 000 on hardware
or FREE with Unlimited Uncapped

4.6 Google Rating

41 381 people just like you rate Afrihost the best ISP in SA

Here's what our

say

Nico Venter
11 months ago

As I have been with them for a long time and I don’t have anything bad or negative to say about Afrihost. I have always received outstanding service from them!

Natasha Blignaut
2 years ago

Afrihost is a wonderful internet option - one of the best I would say. Their website is user-friendly, their operators are friendly and efficient and their packages are diverse and completely affordable. I am really happy with our Afrihost experience. Thank you for wanting to work.

Ashley Hansen
2 years ago

One of the - if not the best ISP in South Africa thank you Gian and team for what you have brought to the market and may many follow your example of what it means to provide services to the public

Hadley Remas
2 years ago

My 2 year LTE contract with a mobile service provider ended in March 2020 - about the time when we had a national lockdown because of Covid-19. I have then decided to take the fibre option from one of the big cellular providers. These guys sent me from pillar to POST with the router, the temporary LTE and getting me up and running. When I contacted Afrihost, I have been assisted telephonically to determine my requirements. They've handled all the admin of cancelling the service which I did not receive from the other service provider and I have received my router on the same day. Afrihost did not dissapoint! It was the first time that I have received such great and quality service from a big brand in South Africa!!! I was able to work from home, with quality high speed internet!!! Afrihost is the BEST!... By far! Thank you Faith, Artur and Ruvan!

Shirley Edwards
2 months ago

Every time I have had a problem afrihost has helped. One time when I first got fibre and had to reset my router I got so fraustrated with my computer I told the chap from afrihost I will get someone else the next day to help me. The chap said to me my dear you will stay on the line with me and we will get it right together. We were on line from 4pm till just after 7pm when we got the router working and my computer connected. That is what I call dedication . Well done and thank you Afri host.

Ettiene Botha
2 years ago

I love dealing with Afrihost. Consistently good service and always helpful. I would definitely recommend them as an internet service provider.

SirT Jobe
2 years ago

Afrihost is wow... thank you so much... your services and prices are to good to be true... no robo chat...real agents fast replies and resolving matters

lesego moseki
11 months ago

I’ll stick with any company that has a strong support system Afrihost is at the top of that list they are simply perfect. Afrihost technical support staff responds very quick on whatsup very patient professional. Thank you so so so much🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿

Rick de Villiers
10 months ago

After being subjected to Vodacom's absolutely horrendous customer service for the past few years, I am so grateful to be back with Afrihost. Responsive, attentive, competent. Bravo!

Ni-Shaat Van Ross
6 months ago

Afrihost is phenomenal! All the consultants have been super helpful, effective and efficient. The service is second to none and would definitely recommend Afrihost.

Luke Bolus
1 year ago

I've only had good experiences with Afrihost. They are always quick to give assistance and their service has been amazing. I would recommend them for sure. That's my experience in Cape Town at least

MacDonald Duncan
2 years ago

Best hosting company with affordable hosting fees! I recommend them especially if you're like me a web developer running a lot of businesses.

Wian-David Slabbert
1 year ago

Afrihost’s service is just incredible! They assisted me over whatsapp at 20:30 and they were able to answer and solve every query. Mduduzi N. thanks so much for your patience and running me thoroughly through the process. This is service! Thanks Mduduzi N. and Afrihost team.

OOMPIE Malatjie
9 months ago

Afrihost is more than, busness parter. ' if you are not Afrihost client, i don't know what you really want' the most technical, affordable and quick turnaround problem solver. From Skhulile

Janet Ashcroft
1 year ago

I've been with Afrihost for a good few years and they have been a great ISP. Their packages are great value for money and when it comes to resolving issues, they have a Whatsapp chat portal which makes it super simple to resolve any issues you may have in real time.

Browse 5G packages

All Pure 5G data packages are uncapped.

Pure 5G may not be available in your area. Use our 5G Coverage Tool to check coverage in your area.

All Pure 5G packages

50Mbps
Uncapped data

R749.00pm

100Mbps
Uncapped data

R849.00pm

Unlimited
Uncapped data

R949.00pm

  • If you need a SIM Only
  • If you need a SIM + Device
You’ll need an approved device to
use with your Pure 5G SIM

Afrihost can only allow devices which have been network approved by MTN from a quality and reliability perspective. We have identified a range of devices which specifically suite a Fixed 5G offer.

HUAWEI: 5G CPE Pro 2 | ZTE: 5G CPE MC801A

Terms and conditions
Save up to R1000 on hardware
  • Save up to R1000 if you sign up for selected SIM + Device packages.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
FREE hardware with Unlimited Uncapped Pure 5G
  • Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
Delivery fee
  • SIM Only orders will be delivered FREE of charge.
  • SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.
Speed and latency
  • Speeds and latency are dependent on a variety of factors such as number of devices connected and signal strength. Average speeds remain device and coverage dependent.
  • The MTN (Pure 5G) Network averages up to 246Mbps.
Uncapped Thresholds and Throttling
  • All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.
Cancellation policy
  • SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
  • SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

Is Pure 5G right for you?

Compare DSL and Fibre to Fixed 5G technology

Unlike ADSL or Fibre, there's no real installation required to get you up and running.
We ship everything to your door, pop in your SIM and voila!

DSL/Fibre
5G
No setup required
Move connection easily

Getting connected is as easy as pie

Getting connected is as easy as pie

01. Order Online
Use our 5G Coverage Tool to check if you have Pure 5G coverage in your area. Select your preferred package and sign up. Please remember that Credit Card payments clear immediately, while Debit Orders can take up to 5 days to clear.
02. RICA online
You can quickly and easily RICA your new Pure 5G SIM card via ClientZone. Once your RICA docs have been verified, your order will be placed. Delivery usually happens within 7 to 10 working days from payment clearance.
03. Plug and Play
Unlike ADSL or Fibre, there's no real installation to get you up and running. Simply insert your SIM, power up the modem and voila! You are all set and can start browsing!

4x ISP of the Year Winner

Most wins by an ISP

Awarded by MyBroadband

Top DSL/Fibre Winner

Gear of the year award

Awarded by Htxt.africa

3x IT Person of the Year Winner

Afrihost CEO Gian Visser

Awarded by MyBroadband

Why choose Afrihost

22 years of loving our clients and technology - Who better to trust with your internet?

DECADES of experience
Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
No contracts, no paperwork
All packages are month to month. You can change your mind at any time. If you don't love us you can leave whenever you want.
We just do things better
We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.
Expansive 5G coverage
MTN's 5G network spans over most of South Africa's major centres and metropolitan areas, with coverage growing regularly.

Need Help?

help.afrihost.com
Guides, troubleshooting and video tutorials.
Whatsapp - 071 883 5005
Chat directly on your mobile or desktop.
Promotions

Save up to R1000 on hardware promotion

Save up to R1 000 on hardware if you sign up for selected SIM + Device packages. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

FREE hardware with Unlimited Uncapped Pure 5G promotion

Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

Is there a delivery fee?

SIM Only orders will be delivered FREE of charge.


SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.

Is there a cancellation policy?

SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

More about 5G

What is 5G?

5G is a new generation of mobile networking and offers vastly improved speeds and seamless performance. 5G is much faster than 4G (5G).

What speeds can I expect?

The MTN Network averages up to 246Mbps. Average speeds remain device and coverage dependent and are determined by the external environment around your home and where the router is situated in your home.

Can I use this 5G service anywhere?

The Fixed 5G service is designed to be used at your home, and the SIM card will be locked to the location you provide and your Fixed 5G services will only work at this location.

General Questions

Do I need to sign up for a contract?

No! At Afrihost, we don't lock you into outlandish contractual commitments. All our packages are month-to-month and can be easily cancelled if you change your mind.

How long does it take to activate after delivery?

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our Support team if you do not have a connection after 48 hours.

Why are only certain devices allowed to be used with Pure 5G?

Afrihost can only allow devices which have been network approved by MTN and have identified a range of devices which specifically suit a Fixed 5G offer, and which are sometimes offered by competitors. This range of devices includes:


  • HUAWEI: 5G CPE Pro 2
  • ZTE: 5G CPE MC801A

Please note that Pure 5G will only work on the above approved devices. If you insert your SIM card into a device that has not been approved by MTN, your SIM card will be blocked and you will lose internet access. You will then have to contact Afrihost Support to get your SIM card unblocked.

SIM and APN

Do I need to RICA my SIM card?

Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. Visit our RICA Information page for detailed information.

Can I use the SIM card in another device?

our Pure 5G SIM card is only compatible with the 5G device supplied with your order. For SIM Only packages, only the following approved devices will work with your Pure 5G (MTN) SIM card:


  • HUAWEI:5G CPE Pro 2
  • ZTE:5G CPE MC801A

Please note that you also need to be in the MTN Network coverage area.

Do I need to change my APN settings?

SIM + Device orders


We will preconfigure the 5G device that is shipped with your SIM card - so you do not need to change any APN settings.


SIM Only


If you will be using your new 5G SIM card with your own device, please visit setup.afrihost.com for instructions on how to get connected. In some cases you’ll have to change the Access Point Name (APN) settings on your device.

Managing your package

Can I upgrade or downgrade my package?

Yes. All Pure 5G packages can be upgraded or downgraded in ClientZone.


Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our providers.

Data and usage

Is there a limit to how much data I can use on an Uncapped package?

All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.


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