Powered by MTN - SA's Best Network
MyBroadband Q4 2021 results

FREE delivery
of SIM card or 5G router

Save up to R1 000 on hardware
or FREE with Unlimited Uncapped

4.7 Google Rating

53 833 people just like you rate Afrihost the best ISP in SA

Here's what our

say

Candice
1 year ago

Fast reliable service. Delivery of orders are usually within the hour and customer support is always helpful and efficient with a friendly attitude.

Ursela Du Plessis
1 year ago

Best ISP of all time. Been with Afrihost for a very long time. Rarely any problems, but if some pops up, their friendly team is always able to solve it without any frustration. They really go the extra mile for their clients.

Tula Raphala
5 months ago

AfriHost is great. I've never had any issues with them and everything works as expected. I recommend them to anyone looking for quality hosting

Nathan Ferreira
2 years ago

Had to edit my last rating. Had a terrible time with Afrihost support last year but this year was a breeze. Support team was on point and followed up on issues quickly!

Christopher mostert
2 years ago

Been a customer at afrihost since forever. Service excellence perfection. Never ever had any problems and their watsapp portal is so fast and professional. If a problems ever arise its always telkom and never afrihost. Always delightful talking to afrihost staff and answering questions professionally and always helpful and stay with you until your problem is resolved. Would recommend afrihost to everyone as in almost 10 years had zero negative experience. Well done afrihost.

Taejal Gajjar
9 months ago

Highly recommend afrihost, whatever you do don't sign up with vodacom. No client service, no truth and not worth it. Afrihost is the way to go.

Lee-sha David
1 year ago

Afrihost is one of the most reliable service providers in South Africa. Their customer friendly staff are top notch, And my personal addition to this hierarchy Is Mr G Visser, I can only aspire to be him someday. Well done Afrihost 💯 keep up the beyond excellent work and service.

Ludwig Ehrke
3 years ago

In the first two weeks I really had a lot of trouble getting our service up. But Afrihost did come through. The service has been stable for months now, and we received a double up on speed at no extra cost during lockdown. Even though our line speed is back to the original, their service has been great since our initial experience and therefore I have decided to change my review to five stars for Afrihost. Keep up this great service Afrihost!

Zunaid d
2 years ago

Amazing customer service. The person who assisted me - Sicelo G is a real star. Wish everyone i interact with in South Africa can be that professional and efficient TOPS!!!

Thato Thorn
3 years ago

Their whatsapp assistant is fast and reliable. One of their agent by the name of Vuyo M, he went beyond to what I was expecting and assisted me, he kept asking if I was still there and solved my problem on the go. We need more people like Vuyo.

Johann Steenkamp
4 years ago

Best of the Best ISP in South Africa, wish they can run the full telecommunications apparatus in South Africa independent from government oversight.

L Zed
2 years ago

Best Technical consultant I've ever dealt with in anything. I sent a message to their whatsapp. FUMANJI responded and helped me sort out my wifi after I was getting terrible signal for 2 weeks straight only to find out router software was faulty. He replied to each one of my whatsapps within seconds of my response and didn't leave me hanging until the problem was solved. Give this man a Bells! Honestly jokes aside best service ever from consultant.

Shannon McCormick
3 years ago

I've been with Afrihost for over a year. I find NO fault. If I've had problems, I find it VERY simple & easy to access help. I find their staff friendly & competent. Furthermore, dealing with/talking to the staff doesn't make me feel like a complete illiterate. Recommend whole heartedly (:

Natalie H
2 month ago

Possibly one of the best service providers. The Afrihost team is always knowledgeable and courteous and I am extremely impressed by the quality of service

Tumi Mogomotsi
1 year ago

Professional customer service from the telephone operators to the people at the Head Office...keep up the great work,after all we are in it to win it, customer satisfaction is key

Browse 5G packages

All Pure 5G data packages are uncapped.

Pure 5G may not be available in your area. Use our 5G Coverage Tool to check coverage in your area.

All Pure 5G packages

50Mbps
Uncapped data

R749.00pm

100Mbps
Uncapped data

R849.00pm

Unlimited
Uncapped data

R949.00pm

  • If you need a SIM Only
  • If you need a SIM + Device
You’ll need an approved device to
use with your Pure 5G SIM

Afrihost can only allow devices which have been network approved by MTN from a quality and reliability perspective. We have identified a range of devices which specifically suite a Fixed 5G offer.

HUAWEI: 5G CPE Pro 2 | ZTE: 5G CPE MC801A

Terms and conditions
Save up to R1000 on hardware
  • Save up to R1000 if you sign up for selected SIM + Device packages.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
FREE hardware with Unlimited Uncapped Pure 5G
  • Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package.
  • Only while stocks last.
  • Maximum of 3 promotions per legal entity (business or individual).
  • Offer subject to Cancellation Policy.
Delivery fee
  • SIM Only orders will be delivered FREE of charge.
  • SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.
Speed and latency
  • Speeds and latency are dependent on a variety of factors such as number of devices connected and signal strength. Average speeds remain device and coverage dependent.
  • The MTN (Pure 5G) Network averages up to 246Mbps.
Uncapped Thresholds and Throttling
  • All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.
Cancellation policy
  • SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
  • SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

Is Pure 5G right for you?

Compare DSL and Fibre to Fixed 5G technology

Unlike ADSL or Fibre, there's no real installation required to get you up and running.
We ship everything to your door, pop in your SIM and voila!

DSL/Fibre
5G
No setup required
Move connection easily

Getting connected is as easy as pie

Getting connected is as easy as pie

01. Order Online
Use our 5G Coverage Tool to check if you have Pure 5G coverage in your area. Select your preferred package and sign up. Please remember that Credit Card payments clear immediately, while Debit Orders can take up to 5 days to clear.
02. RICA online
You can quickly and easily RICA your new Pure 5G SIM card via ClientZone. Once your RICA docs have been verified, your order will be placed. Delivery usually happens within 7 to 10 working days from payment clearance.
03. Plug and Play
Unlike ADSL or Fibre, there's no real installation to get you up and running. Simply insert your SIM, power up the modem and voila! You are all set and can start browsing!

4x ISP of the Year Winner

Most wins by an ISP

Awarded by MyBroadband

Top DSL/Fibre Winner

Gear of the year award

Awarded by Htxt.africa

3x IT Person of the Year Winner

Afrihost CEO Gian Visser

Awarded by MyBroadband

Why choose Afrihost

22 years of loving our clients and technology - Who better to trust with your internet?

DECADES of experience
Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
No contracts, no paperwork
All packages are month to month. You can change your mind at any time. If you don't love us you can leave whenever you want.
We just do things better
We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.
Expansive 5G coverage
MTN's 5G network spans over most of South Africa's major centres and metropolitan areas, with coverage growing regularly.

Need Help?

help.afrihost.com
Guides, troubleshooting and video tutorials.
Whatsapp - 071 883 5005
Chat directly on your mobile or desktop.
Promotions

Save up to R1000 on hardware promotion

Save up to R1 000 on hardware if you sign up for selected SIM + Device packages. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

FREE hardware with Unlimited Uncapped Pure 5G promotion

Get a FREE device if you sign up for an Unlimited Uncapped Pure 5G SIM + Device package. Plus get FREE delivery. Only while stocks last.


Maximum of 3 promotions per legal entity (business or individual).


Should you cancel your package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

Is there a delivery fee?

SIM Only orders will be delivered FREE of charge.


SIM + Device orders will be delivered FREE of charge. The delivery fee is covered as part of the Save up to R1000 promotion.

Is there a cancellation policy?

SIM + Device - should you cancel your SIM + Device package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

SIM Only - the cancellation fee does NOT apply to SIM Only packages. These packages can be cancelled at any time before the 15th of the month.

More about 5G

What is 5G?

5G is a new generation of mobile networking and offers vastly improved speeds and seamless performance. 5G is much faster than 4G (5G).

What speeds can I expect?

The MTN Network averages up to 246Mbps. Average speeds remain device and coverage dependent and are determined by the external environment around your home and where the router is situated in your home.

Can I use this 5G service anywhere?

The Fixed 5G service is designed to be used at your home, and the SIM card will be locked to the location you provide and your Fixed 5G services will only work at this location.

General Questions

Do I need to sign up for a contract?

No! At Afrihost, we don't lock you into outlandish contractual commitments. All our packages are month-to-month and can be easily cancelled if you change your mind.

How long does it take to activate after delivery?

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our Support team if you do not have a connection after 48 hours.

Why are only certain devices allowed to be used with Pure 5G?

Afrihost can only allow devices which have been network approved by MTN and have identified a range of devices which specifically suit a Fixed 5G offer, and which are sometimes offered by competitors. This range of devices includes:


  • HUAWEI: 5G CPE Pro 2
  • ZTE: 5G CPE MC801A

Please note that Pure 5G will only work on the above approved devices. If you insert your SIM card into a device that has not been approved by MTN, your SIM card will be blocked and you will lose internet access. You will then have to contact Afrihost Support to get your SIM card unblocked.

SIM and APN

Do I need to RICA my SIM card?

Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. Visit our RICA Information page for detailed information.

Can I use the SIM card in another device?

our Pure 5G SIM card is only compatible with the 5G device supplied with your order. For SIM Only packages, only the following approved devices will work with your Pure 5G (MTN) SIM card:


  • HUAWEI:5G CPE Pro 2
  • ZTE:5G CPE MC801A

Please note that you also need to be in the MTN Network coverage area.

Do I need to change my APN settings?

SIM + Device orders


We will preconfigure the 5G device that is shipped with your SIM card - so you do not need to change any APN settings.


SIM Only


If you will be using your new 5G SIM card with your own device, please visit setup.afrihost.com for instructions on how to get connected. In some cases you’ll have to change the Access Point Name (APN) settings on your device.

Managing your package

Can I upgrade or downgrade my package?

Yes. All Pure 5G packages can be upgraded or downgraded in ClientZone.


Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our providers.

Data and usage

Is there a limit to how much data I can use on an Uncapped package?

All Pure 5G Uncapped packages are subject to a monthly threshold of 1TB. Once you’ve reached your monthly data limit, your connection speed will be limited to 1Mbps for the remainder of the month.


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