Gavin Carter

I am a new customer to Afrihost and would like to commend them on their service, their pricing is good, the packages flexible and their customer service is excellent. I have had a number of queries setting up my site and account and all have been dealt with promptly and professionally.

Nari km

Always available when you need them. Very professional and lots of patience. I have been dealing with them for years and just won’t change because of the fantastic service i get from them. Thank you for your support and always being professional. May your Company grown from strength to strength. Well done Guys 🍀🍀🍀🍀

Jeraque van den Berg

They really care about their customers. If people took the time to breath through a whatsapp chat or email conversation they will get the necessary appropriate help that they need. 5 Star rating for Afrihost.

Tawanda Zimbiti

Kudos to Siphiwe, on the best customer service and most importantly on the patience, I am a ‘techy’ and still had a bit of trouble, I can imagine how it would’ve been with other users, so I appreciate Siphiwe for my experience. Afrihost! Hold on to this consultant.

Chantelle lotz

Andile's professionalism and friendlyness was like a breath of fresh air, he was very clear with his instructions and honest with the steps he was taking and how long it will take for my problem to be solved. Thank you Andile

Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.