• Internet Configuration
Support Details

Support via Website

We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.

Live Chat or Afrihost Answers

Support via Email

We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.

Email us or Submit a Ticket

Support via Phone

Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.

011 612 7200

Mon-Fri 07:00-20:00
Sat-Sun 09:00-15:00

* Standard call rates.
Free Landline minutes do not apply

24/7 Call‑Back Support

Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.

SMS "Help" to 32541

* SMS charged at R1.50.
Free SMSes do not apply.

Most of these settings should be auto-detected, but in case you need to manually setup your devices, here are the settings relevant for the use of our network.

ADSL Modem/Router Settings

Protocol VPI VCI Encapsulation Primary DNS Secondary DNS
PPPoE 8 35 LLC

Application Settings

Protocol URL Port
Afrihost POP3 Server mail.afrihost.co.za 110
Afrihost SMTP Server smtp.afrihost.co.za 25
Afrihost News Group Server news.afrihost.co.za 119