47 seconds ago
about 1 minute ago
3 minutes ago
I’ve been a happy customer of Afrihost’s for many years and today I got just another fantastic reminder of why they are one of the best service providers in SA. After getting Fiber a few months back, my router started acting up and got progressively worse as time went on. Eventually a few calls to technical support confirmed my suspicions that the router was likely faulty. So I bought it in this morning to Greg (I think, I’m not very good with names) and not only did he confirm that it was faulty, but I got an apology and a replacement router on the spot which he also went the extra mile and configured for me before I left. Absolutely stunning customer service! And a big thanks to Greg and his assistance!
I wasn’t sure which domain I should use for my NPO but thanks to Afrihost Service consultant whose advice worked the magic. I left your building with my domain registered and fully functional.Unathi,i cannot thank you enough girl! you rock. Afrihost,you are the best ISP advisors I have come across, you are a hope for our continent. God bless Africa
Afrihost, you are the best ISP I have ever come across. WOW! your helpdesk consultants, out of this world. Keep it up guys as you continue being the best you can be.I am not sure how I could have managed as an entrepreneur to communicate effectively with my clients if it wasn’t for your commitment and dedication to get us fit so well with your culture, whatever the culture, the best of its kind thus far.You guys are smart, especially your one-stop-shop kind of thing,Ooh! I like it.I enter your building with my internet problem, I come out smiling because you know your reason for being in business, to solve our problems. This is worth mentioning, your advices to us who are not technologically inclined,it’s like a cherry on top. Mcwaaa!!!!
excellent service and support, your support agent contacted me telephonically and within 2 minutes I was up and running on my fibre line
great stuff keep it up
My sim card suddenly stopped working over the weekend. I reported the matter on Tuesday midday and a replacement card was delivered to my office the following morning. Thank you so much for the superlative service!
Thank you to the Afridesign team very professional and user friendly.
Vuma installed our fibre within 2 days, Afrihost delivered the router the same day. We went through endless whatsapp’s late night phone calls, and nobody could solve our problem until a wonderful lady by the name of FLOSSY got in contact with us. She must have spent at least 2 hours trying everything and eventually it started functioning and this was after 21h00 at night time. Somebody should promote this lady, she is worth every cent. Nobody else was able to assist us or solve the problem. Thank you Flossy, you made it all worthwhile
Big thank you and high praise for Larry. S, who managed to get my router up and running despite having to relay the instructions via myself to a computer illiterate 3rd party on WhatsApp. 10/10 Larry. S and Afrihost!
I have been a client of Afrihost for a few months now and I am so happy with the services they provide. My wifi works perfectly in all the locations I tend to use and I have never had connection problems. The 2 times I had to contact customer service to assist me with something it was sorted out in minutes. No fuss. I absolutely love how affordable they are and I cannot live without the wifi topup option when my data runs out. THANK YOU for your amazing service.
Fantastic service from Nipho, on the afrihost helpdesk.
We started dealing with him at 5 pm due to internet issues, and he worked with us tirelessly to get us back online at 8 pm (with the help of Dumelo at TT connect).
He called us back multiple times in the process as he kept trying different things to get us up.
Fantastic service! I am a very happy client knowing that there is a dedicated team at Afrihost who is willing to help whenever inevitable issues occur.
Keep up the good work Nipho!