• RICA with Afrihost

First things first

RICA stands for the Regulation of Interception of Communications and provision of communication‑related information Act.
It is a law passed by the South African government that requires ALL cellphone users to register their numbers.

The aim of this legislation is to help law enforcement agencies to identify cellphone users and track criminals using cellphones
for illegal activities. Afrihost is lawfully required to RICA every Afrihost SIM Card with the required RICA documents before
you can take delivery.

Sign up and get connected

Sign up for Afrihost Mobile

Simply sign up for any of our Awesome Mobile Packages. During the order process you will be asked to enter your delivery details. Please remember to provide your FULL details, including specific details to aid our courier in finding you easily.

Confirm your details

You will receive an email to confirm your delivery address. You can easily check the delivery status of your parcel in ClientZone. Our couriers will also be in touch with you closer to the delivery date to re-confirm your address in case there are any last minute changes.

Get your RICA docs ready

You will need the following ready for when the Courier arrives. An email reminder outlining the RICA documents will also be sent to you.

Valid Proof of Residence

  1. Bank Statement or Municipal Bill (not older than 3 months)
  2. Cellphone or Retail Account (not older than 3 months)
  3. Existing lease, Rental or Credit Agreement (Valid for the current Year)
  4. Insurance Policy (Valid for the current Year)
  5. Current TV or Motor Vehicle License document that includes your name and residential address (Valid for the current Year)

If you live in an informal settlement you can provide a letter and/or affidavit from a school, church or retail store where you receive your post (this letter must be on an official letterhead or have the stamp of the school, church or retail store).

Valid Identity Documents

  1. Green bar‑coded ID document
  2. Smart ID
  3. Temporary ID certificate issued by Home Affairs
  4. Passport

IMPORTANT NOTE:
A driver's license is NOT an acceptable form of ID for RICA.

YOU CANNOT RICA WITH SOMEONE ELSE'S DOCUMENTS

  • Only the RICA documentation of the person present can be accepted.
  • If the person who ordered is not available, the person receiving the SIM Card needs to RICA on their behalf with THEIR OWN documents, i.e. the documents of the person who is receiving the SIM Card.

EACH SIM CARD REQUIRES ITS OWN RICA DOCUMENTATION

  • If you buy multiple SIM Cards from Afrihost, you will need copies of your RICA Documents each time and for each one.

ORIGINAL DOCUMENTATION REQUIRED

  • We CANNOT accept photocopies of your Identity Document or Proof of Residence without the ORIGINAL documents being present when receiving the SIM Card.
  • If you do not have the documents available, the courier may make another appointment, or the goods may be returned to Afrihost.

Once the Courier arrives

Ensure that you have the following ready when the courier arrives at the address you provided.
You will NOT be able to receive a SIM Card without these documents.

The person stated on the delivery note who is receiving the SIM Card MUST be present

Their original Identity Document (and copy thereof)

Their original Proof of Residence (and copy thereof)

YOU CANNOT RICA WITH SOMEONE ELSE'S DOCUMENTS

  • Only the RICA documentation of the person present can be accepted.
  • If the person who ordered is not available, the person receiving the SIM Card needs to RICA on their behalf with THEIR OWN documents, i.e. the documents of the person who is receiving the SIM Card.

EACH SIM CARD REQUIRES ITS OWN RICA DOCUMENTATION

  • If you buy multiple SIM Cards from Afrihost, you will need copies of your RICA Documents each time and for each one.

ORIGINAL DOCUMENTATION REQUIRED

  • We CANNOT accept photocopies of your Identity Document or Proof of Residence without the ORIGINAL documents being present when receiving the SIM Card.
  • If you do not have the documents available, the courier may make another appointment, or the goods may be returned to Afrihost.

First things first

RICA stands for the Regulation of Interception of Communications and provision of communication‑related information Act.
It is a law passed by the South African government that requires ALL cellphone users to register their numbers.

The aim of this legislation is to help law enforcement agencies to identify cellphone users and track criminals using cellphones
for illegal activities. Afrihost is lawfully required to RICA every Afrihost SIM Card with the required RICA documents before
you can take delivery.

Sign up and get connected

Sign up for Afrihost Mobile

Simply sign up for any of our Awesome Mobile Packages. During the order process select 'Collect in Johannesburg' as your delivery option. You will be asked to enter the details of the person who will be collecting the SIM Card.

Collection date

You will receive an email when your SIM Card is ready for collection. Collection can be made from the date specified in the email between 08:00 – 17:00 on a normal weekday. Click here for directions to Afrihost HQ

Get your RICA docs ready

You will need the below documents when collecting your SIM Card at Afrihost HQ.
An email reminder outlining the RICA documents will also be sent to you.

Valid Proof of Residence

  1. Bank Statement or Municipal Bill (not older than 3 months)
  2. Cellphone or Retail Account (not older than 3 months)
  3. Existing lease, Rental or Credit Agreement (Valid for the current Year)
  4. Insurance Policy (Valid for the current Year)
  5. Current TV or Motor Vehicle License document that includes your name and residential address (Valid for the current Year)

If you live in an informal settlement you can provide a letter and/or affidavit from a school, church or retail store where you receive your post (this letter must be on an official letterhead or have the stamp of the school, church or retail store).

Valid Identity Documents

  1. Green bar‑coded ID document
  2. Smart ID
  3. Temporary ID certificate issued by Home Affairs
  4. Passport

IMPORTANT NOTE:
A driver's license is NOT an acceptable form of ID for RICA.

YOU CANNOT RICA WITH SOMEONE ELSE'S DOCUMENTS

  • Only the RICA documentation of the person present can be accepted.
  • If the person who ordered is not available, the person collecting the SIM Card needs to RICA on their behalf with THEIR OWN documents, i.e. the documents of the person who is receiving the SIM Card.

EACH SIM CARD REQUIRES ITS OWN RICA DOCUMENTATION

  • If you buy multiple SIM Cards from Afrihost, you will need copies of your RICA Documents each time and for each one.

ORIGINAL DOCUMENTATION REQUIRED

  • We CANNOT accept photocopies of your Identity Document or Proof of Residence without the ORIGINAL documents being present when collecting the SIM Card.
  • If you do not have the documents available, the courier may make another appointment, or the goods may be returned to Afrihost.

When at Afrihost HQ

Ensure that you have the following ready when collecting your SIM Card at Afrihost HQ in Rivonia, JHB.
You will NOT be able to receive a SIM Card without these documents.

The person who is RICA'ing the SIM Card MUST be present.

Their original Identity Document (and copy thereof)

Their original Proof of Residence (and copy thereof)

YOU CANNOT RICA WITH SOMEONE ELSE'S DOCUMENTS

  • Only the RICA documentation of the person present can be accepted.
  • If the person who ordered is not available, the person collecting the SIM Card needs to RICA on their behalf with THEIR OWN documents, i.e. the documents of the person who is receiving the SIM Card.

EACH SIM CARD REQUIRES ITS OWN RICA DOCUMENTATION

  • If you buy multiple SIM Cards from Afrihost, you will need copies of your RICA Documents each time and for each one.

ORIGINAL DOCUMENTATION REQUIRED

  • We CANNOT accept photocopies of your Identity Document or Proof of Residence without the ORIGINAL documents being present when collecting the SIM Card.
  • If you do not have the documents available, the courier may make another appointment, or the goods may be returned to Afrihost.