General terms
- The installation and activation fees are prescribed by the last-mile provider, not Afrihost.
- All packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages.
- Although we endeavour to keep our coverage data as accurate as possible, we are reliant on the maps provided to us by our last-mile partners, which may sometimes have slight inaccuracies.
Save up to R5000 promotion
- Sign up with Pure Fibre today and you can save up to R5000 on setup, activation, migration and hardware costs. Selected providers only.
- See specific terms under "1 - Installation, cabling and lead times", "2 - Activation fees" and "3 - WiFi router".
- Afrihost reserves the right to change the promotion at any time. While stocks last. E&OE.
TT Connect sign up promotion
- For the promotional period of 01 June 2025 until 30 November 2025 only, Afrihost is offering clients a promotion if signing up with TT Connect. For this limited promotional period, clients who sign up with TT Connect and who opts in during the sign up process, will receive their package at ZERO cost (R0.00) per month for the first three months after activation.
- Who qualifies for this promotion?
- Only available to NEW sign ups or reactivation of existing lines that have been inactive for 90 days or longer.
- Migrations from another ISP and regrades are excluded from this promotion.
- Clawback fee.
- Clients that cancel within 12 months from activation, will be subject to a clawback fee of the regular pricing for the months connected.
- Package changes during the promotional period.
- For UPGRADES within 3 months after activation, the promotional discount will still apply to the new upgraded package.
- For DOWNGRADES within 3 months after activation, you will lose the promotional discount and will start paying the full package price.
1 - Installation, cabling and lead times
- The installation fee includes cabling up to 30 metres. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote from the applicable last-mile provider. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider.
- Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation.
- TT Connect will do a pre-installation survey to calculate the amount of extra cabling required for your installation. TT Connect will bill you directly if additional cabling is required. This quote needs to be signed by you and paid directly to TT Connect. Once paid, send the invoice and proof of payment to Afrihost and we will credit your account to cover the installation cost.
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The following fibre providers are EXCLUDED from the installation promo. You will be charged the applicable installation fee for the relevant provider during signup.
- Any Vodacom signup will be charged R1497.00 for installation
- Any Clear Access signup will be charged R1725.00 for installation
- Any Netstream signup will be charged R1497.00 for installation
- Any Connectivity Services signup will be charged R1497.00 for installation
- Any Mitsol signup will be charged R1497.00 for installation
- Any Link Africa signup will be charged R1497.00 for installation
- Any Link Layer signup will be charged R1497.00 for installation
- Any Lightstruck signup will be charged R1497.00 for installation
- Any DNATel signup will be charged R997.00 for installation
- Any FibreSuburb Networks signup will be charged R1497.00 for installation
- Any Waterfall Access Networks signup will be charged R9543.85 for installation
- Any Comtel signup will be charged R1497.00 for installation
- Any Open Fibre signup will be charged R1497.00 for installation
- Any Thinkspeed signup will be charged R1497.00 for installation
- Any Netstream Estates signup will be charged R1497.00 for installation
- Any Purple Forest Waterfall View signup will be charged R1497.00 for installation
- Any TT Connect signup will be charged R1497.00 for installation
- Openserve Web Connect is running a free installation promotion until September 2022, after which signups will be charged an installation fee of R2300.00.