Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
* Standard call rates.
Free Landline minutes do not apply
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50.
Free SMSes do not apply.
We Believe We're The Best Choice For You!
So we've decided to take all the risk onto our backs.
If at any time in the first 60 days you feel that we did not live up to our promises and you choose to leave us, we'll pay you back DOUBLE what you've paid us on your package, up to cancellation - no strings and no questions!
So why are we doing it then?
We believe that we’re the best Internet Service Provider for you and don't want you to hesitate for even a moment when signing up.
If we don't delight you and deliver on our service promise, you can choose to leave us at any time in the first 60 days, and we will pay you back double the amount you've paid us on your chosen product or package, up to that point. If we don't deliver, you don't pay - in fact, we pay you.
How the Guarantee works:
The Small Print