Help via WhatsApp (beta)
Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.WhatsApp Help (Beta)
Help via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Help via Email
We provide clients with ticket based support, simply log a ticket and we'll resolve your issue as soon as possible.
Help via Phone
Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.
* Standard call rates.
Free Landline minutes do not apply
If at any time in the first 60 days you feel that we did not live up to our promises and you choose to leave us, we'll pay you back DOUBLE what you've paid us on your package, up to cancellation - no strings and no questions!
We believe that we’re the best Internet Service Provider for you and don't want you to hesitate for even a moment when signing up.
If we don't delight you and deliver on our service promise, you can choose to leave us at any time in the first 60 days, and we will pay you back double the amount you've paid us on your chosen product or package, up to that point. If we don't deliver, you don't pay - in fact, we pay you.
The Small Print