Riaan Marchand
I have been with Afrihost for over 4 years now and I have never had problems with them. Good service and the best by far in my opinion as a service provider.
Constintinah Abelse
No issues and always connected if you are going to be offline because of maintenance they will let you know in advance. Also very helpful helpdesk.
Berna
Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff. Need to test speed once all my devices are up and running. But so far so good! Long may it last
Andisiwe Manzana
The WhatsApp assist feature for Afrihost is a great tool. I was able to be directed to an agent Arthur T within 5 minutes of logging my call. Arthur T then assisted me by asking the relevant questions to quickly understand my query. Upon investigation he was able to assist in getting my query escalated. Definitely loving the WhatsApp helpline especially because it’s available even on weekends.
Gilbert Behenna
The Whatsapp link that Afrihost has really works well..the Support Consultant ...Nhlanhla..was Patient and helpful..My experience was very good..Thanks Afrihost
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
