Afrihost Prepaid Fibre.

It’s the best of both worlds - get blazing-fast Fibre while controlling your spend.

Use my current location

Prepaid packages.

All packages are uncapped and prices include data and line rental.

Some Fibre providers may not be available in your area. Use our Fibre Coverage Tool to check availability in your area.

Terms and conditions
General terms.
  • The installation and activation fees are prescribed by the last-mile provider, not Afrihost.
  • All packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages.
  • Although we endeavour to keep our coverage data as accurate as possible, we are reliant on the maps provided to us by our last-mile partners, which may sometimes have slight inaccuracies.
1 - Top ups
  • Openserve Prepaid top ups last for 7 days from activation. A maximum of 6 top ups can be purchased at a time. Top ups can be purchased via ClientZone using a debit/credit card.
  • Vuma Reach Prepaid top ups last for 30 days from activation. A maximum of 6 top ups can be purchased at at time. Top ups can be purchased at selected EasyPay paypoints or via the link in your Afrihost ClientZone portal.
2 - Shaping and prioritisation
  • Openserve Prepaid packages get the first 200GB at 20Mbps. Thereafter you’ll get uncapped data at 4Mbps. The line speed will reset every time you top up.
  • Vuma Reach Prepaid packages are uncapped, unshaped and unthrottled - there are no usage thresholds so you can use as much data as you like, whenever you like. No throttling or shaping will be applied.
3 - Payment method
  • Openserve Prepaid payments are made via ClientZone with a debit or credit card.
  • Vuma Reach Prepaid payments go through EasyPay. Payments can be made through selected EasyPay paypoints or by following the link in ClientZone.
4 - Installation, cabling and lead times
  • The installation fee includes cabling up to 30 metres. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote from the applicable last-mile provider. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider.
  • Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation.
  • Vuma Reach full terms can be found here.
5 - Activation fees.
  • Activation fees are included with any new installation.
  • Openserve Prepaid - a reactivation fee of R219.00 once-off will be charged should you not use your Fibre line for more than 180 days.
6 - WiFi router
  • A WiFi device will be installed at your home and no additional WiFi router will be shipped with your order.
  • This device is intended for small properties around 100 square metres.
  • Please note that you CANNOT extend your WiFi and you can only connect a maximum of 10 devices at a time.

How it works.

Prepaid Fibre allows you to experience blazing-fast internet while controlling your spend.

Find out how the sign up process and top ups work for each Prepaid Fibre provider.

  1. - Top ups
    • Openserve Prepaid top ups last for 7 days from activation. A maximum of 6 top ups can be purchased at a time. Top ups can be purchased via ClientZone using a debit/credit card.
    • Vuma Reach Prepaid top ups last for 30 days from activation. A maximum of 6 top ups can be purchased at a time. Top ups can be purchased at selected EasyPay paypoints or via the link in your Afrihost ClientZone portal.
  2. - Shaping and prioritisation
    • Openserve Prepaid packages get the first 200GB at 20Mbps. Thereafter you’ll get uncapped data at 4Mbps.
    • Vuma Reach Prepaid packages are uncapped, unshaped and unthrottled - there are no usage thresholds so you can use as much data as you like, whenever you like. No throttling or shaping will be applied.
  3. - Payment method
    • Openserve Prepaid payments are made via ClientZone with a debit or credit card.
    • Vuma Reach Prepaid payments go through EasyPay. Payments can be made through selected EasyPay paypoints or by following the link in ClientZone.

Fibre.
Unlimited.

Fibre.
Unlimited.

Works with infrastructure in your area.

Afrihost Prepaid Fibre works with the infrastructure already in your area. Most Fibre networks are open-access, which means that any Internet Service Provider (ISP), such as us, that has an agreement with them can provide you with an Internet connection. As an example, you might currently have Fibre through 'Green Internet', which is just one of the ISPs available on the Vumatel or Openserve etc. network. Switching from them to us is easy, simple and quick!

Fast and reliable internet.

Fibre uses optical cables to carry data via light, which makes it the fastest internet you can get - up to 50x times faster than the fastest ADSL available in South Africa. With the improved bandwidth throughput of Fibre you’ll have a more stable connection with lower latency. And, because Fibre uses light instead of electrical pulses, it's weather resistant and doesn't degrade over large distances - giving you a consistent, fast and dependable experience.

On-demand entertainment.

With Fibre, say goodbye to constant buffering, thanks to smooth, fast connectivity - allowing you to enjoy HD or 4K content, even if several people are streaming at the same time.* And with super-low latency, you can take gaming to a whole new level too.

* The ability to stream multiple content sources and the quality thereof is determined by the speed of the connection you choose.

Connect more devices.

We live in a digital world, with more devices in our homes every single day - and normal broadband solutions struggle to support the increased demand on your Internet connection. With Fibre, you can connect more devices, at better speeds than ever before - start enjoying reliable, fast internet connectivity in every room of the house.

No telephone line needed.

One of the great benefits of using Fibre is that you don't need a traditional landline to get connected. This means that you'll hundreds every month because you're not paying for a phone line (which you probably don't use anyway) just to connect to the internet. You also don't have to worry about copper cable theft!

Fibre. Unreal.

22 years of loving our clients and technology - who better to trust with your internet?

DECADES of experience.
Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
No contracts, no paperwork.
All packages are month to month. You can change your mind at any time. If you don't love us you can leave whenever you want.
We just do things better.
We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.

Always here to help.

Useful tools.

Which Fibre line speed is right for you?
Use our speed selection wizard to help you make the best choice.
How long will installation take?
View our Fibre provider installation/activation time frames.

Support platforms.

WhatsApp Help Help Centre Afrihost Answers
Getting Started with Prepaid Fibre

How Fibre is different from DSL?

DSL is dependent on copper wire infrastructure, which is often unreliable and can be slow if you have a bad line or are far away from your local exchange, whereas Fibre transmits data with pulses of light over an optical cable.

These cables are far more reliable than copper wires and can offer much greater connectivity speeds.

How to get connected to Fibre.

Step 01 - Check Fibre coverage
Fibre is still relatively new and currently being rolled out across the country. So you may not have Fibre available in your area just yet. Use our Coverage Map to find out if your area is Fibre ready and which providers are available.

Step 02 - Sign up with Afrihost
In true Afrihost style, we have several affordable, contract-free Fibre packages to choose from, and have multiple Fibre providers working with us to bring you Pure Internet Joy. Simply put in your address, and if you're covered, we'll take it from there and get you connected in no time.

Step 03 - Fibre installation
There are three basic steps to getting Fibre, which begins with availability in your neighbourhood. Once the provider has done this initial installation, your area would be Fibre ready. The next step is to have a Fibre line brought onto your property. Once you've signed up for Prepaid Fibre with Afrihost, the relevant provider will be in touch to help you get the Fibre line installed to your premises.

Step 04 - Pure Fibre Joy!
Once you're all set up, just sit back and enjoy faster internet with HD or 4K streaming, faster downloads, and uninterrupted surfing and gaming.

How long will it take to get connected?

This will depend on the turnaround for your installation and activation. Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line. As soon as your Fibre line is active, you can be connected to Pure Internet Joy from Afrihost within 24 hours.

Each provider has a different lead time for installation and activation. If your line is already activated, you'll be connected shortly after you sign up.

Checking Prepaid Fibre Coverage

How to check if you have Fibre coverage in your area.

You can use our Coverage Tool to check if Fibre is available in your area. Simply enter your address and we'll show you which Fibre providers are available in your area.

If you do not have Fibre coverage in your area.

If Fibre isn't available in your area yet, use the Coverage Tool to give us your details and we'll let you know as soon as Fibre becomes available in your area.

General questions.

Is the price of the Fibre line included in the package price?

Yes - the price you see is the price you pay! All Fibre packages are bundled, so the price is for both your data and the line rental, all-inclusive.

Will I have to pay a setup fee?

No. There are no setup fees when signing up for Prepaid Fibre with Afrihost.

Do I need a telephone line to use Fibre?

No! Fibre connects via optical cables that carry data via light, which are completely separate from the Telkom copper wire network.

Can I use my current DSL router?

Probably not, as Fibre works very differently to DSL. But you may, in some cases, be able to use your existing WiFi enabled router to spread your Fibre connection via WiFi. This will depend on which router you have and how the provider installs your Fibre.

Will my Fibre Package be locked to a single location?

Yes, Prepaid Fibre packages are locked to a single location.

Do you have an Acceptable Use Policy?

Yes, all Prepaid Fibre packages are subject to our Acceptable Use Policy.