AFRIHOST IS OPERATIONAL DURING THE LOCKDOWN AND WE'LL DO OUR BEST TO DELIVER YOUR ORDER AS QUICKLY AS POSSIBLE.
We'll deliver your order via courier and you can still get help via our online Help Centre, WhatsApp, email and phone. The Walk-in Centre at Afrihost HQ is open for collections only.
Help via WhatsApp (beta)
Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.WhatsApp Help (Beta)
Help via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Help via Email
We provide clients with ticket based support, simply log a ticket and we'll resolve your issue as soon as possible.
Help via Phone
Want to talk to someone over the Phone? No Problem! Please give us a call on 0800 011 000 and we will gladly assist you.
The following policy applies to subscribers of our services:
To register for our services you will have to provide us with personally identifiable information to enable us to provide you with our services.The information you provide will be entered into our database.
If you register as a subscriber, we do not make your personally identifiable information available to anyone unless required by law to do so.
When you send us personally identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, information you submit may be viewed by various people within Afrihost. Once received, the information to your email is protected in accordance with law, (e.g. the Privacy Act and the Freedom of Information Act).
This is information Collected and Stored Automatically:
When you visit our web site to read web/html pages or download information, we automatically collect and store the following non-identifying information:
For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs and hardware devices to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Adclick Africa collects cookies through tag firing. The data does not include any PII data that could be associated with a particular individual. Data is stored in request logs, all of which is secured until the conversion window period expires. Adclick Africa does not retain, or share any information about visitors to client’s pages, including page URLs visited.
If you do not want information collected using cookies, there is a simple procedure in most web browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited.