Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
* Standard call rates.
Free Landline minutes do not apply
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50.
Free SMSes do not apply.
The following policy applies to subscribers of our services:
To register for our services you will have to provide us with personally identifiable information to enable us to provide you with our services.The information you provide will be entered into our database.
If you register as a subscriber, we do not make your personally identifiable information available to anyone unless required by law to do so.
When you send us personally identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, information you submit may be viewed by various people within Afrihost. Once received, the information to your email is protected in accordance with law, (e.g. the Privacy Act and the Freedom of Information Act).
This is information Collected and Stored Automatically:
When you visit our web site to read web/html pages or download information, we automatically collect and store the following non-identifying information:
For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs and hardware devices to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.