Dimakatso Mogano

Nothing much to say.... I really appreciate your patience and understanding🙌🙌🙌💕💞❤️🤝 may God bless you...... I rate you......1000%

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Willie le Hanie

Support and help is fast and great, but there is a problem enforcing SLAs with the fibre network provider. Afrihost hand the problem over to Metrofibre but then their hands is cut of. Thanks for that service. My problem does not reside with Afrihost but with the Fibre network provider. I have a fibre problem now for 3 weeks running and the fibre provider by name Mertofibre does not come out to fix or don't know how to fix the problem. Waiting now 2 weeks for Metrofibre technician to call me or show up. I have VERY SLOWWWW speed. Worse then a 64 k dial-up modem.

matchuelM mashamaite

This company truly figured out self service and Exceptional service delivery and product offering in the in the 21st century! they do it soo well its impressive!! may they educate more of their partners and people around them how its done in the cutting edge tech era like this 21st century!! i wish you many more prosperous service offering days Afrihost!! you truly are a beacon of hope to small businesses like mine!! keep up the brilliant service!

Aug-Lynne Maphomey

We've been with Afrihost/ Vumatel since 2019 - Pleasant service, no hassles, reliable internet connection at all times, I don't recall being without Internet, even with loadshedding and our UPS, our line and experience has been nothing but perfect. We're happy to move to our new home and continue our Journey with Afrihost/ Vumatel there, they've become a huge part of our Family. 🙂

Adriaan Labuschagne

I am with afrihost for more then 5 years now and I had very few issues with them an all issues there was was sorted out quickly. I would recommend using afrihost for your next ISP