Shauvolon Petersen

Quick turnaround time from initial enquiry to setup. No issue with the service. Chat support works great. Seems to be a very efficient ISP to deal with. Highly recommended.

Emmanuel Bonthuys

Been with Afrihost for many years and they understand client service like no other service provider. If want to enjoy hassle free, uninterrupted internet then Afrihost should be your choice. Gian is a shining star and a brilliant leader.

Dumisani Mupfurutsa

Service is always really good and they've proven reliable over the last 2 years. My only issue is that their phone lines don't work on holidays and weekends. They do have a very helpful WhatsApp help centre that's available daily, but it also has shorter hours on weekends and holidays. So if you have an issue on a holiday, depending on the time, you might have to sit tight until normal business hours

Karen Coetzee

I'm so impressed with Afrihost Watts app assistance the amazing staff are truly who makes it happen for Afrihost. Thanks again Siyabonga you are amazing

Nashanti Naidu

I was struggling for so long to get my wifi sorted out. Once I tried afrihost, the process went so smoothly and the customer service is friendly. Thanks so much afrihost!

Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.