Hilton Martin

Stellar Customer Care Experience with Afrihost During Fibre Outage - I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution. In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!

Nhlalala Mampa

First time I experience a WhatsApp assistance and it actually works. Not these automated set ups. Great work Reratilwe R, she was so detailed in what I needed to do

Dean Ansley

This Company us going places. I order 12 sims, all delivered on time, had a small issue with APN settings, the what's app support assisted me immediately, had all my issues resolved within 20min. Thank You Afrihost

Francois Terblanche

Honestly the best ISP I’ve worked with. Pricing is on par with all ISP’s. Service is excellent. The many payment options and many ways to be in contact with them is wonderful.

Jay Britz

Been with Afrihost for about 3 years now, and what a pleasant experience it is with them, i always get the speeds i pay for, customer support is top notch and they are quick to reply and assist

Elria Badenhorst

What an amazing experience. I wanted to get Fibre for my mom in the retirement village where she's at. Quick response. I did everything online, it was easy and the customer service was impeccable! I would definitely recommend Afrihost if you need Fibre in Pretoria East region. Well done to Openserve and Afrihost!