Nikhita Ramnundhan

I rarely deal with issues with Afrihost Given I work at home full time, Internet connection is important. From experiencing intermittent connections to no connection, I reached out again on the WhatsApp line in which Thabang M greatly assisted me in being reconnected even though it took some time

Charlotte Penberthy

My SIM card wasn't working, we ran through the diagnostics and although we couldn't resolve the problem, the operator didn't hesitate to escalate to their critical department. It's really a pleasure when you are treated with promptness. Well done on training your operators really well!!!

chefs oncall

I was in a platform chat with Larry Sithole assisting me through WhatsApp chat. The man is very humble and professional. All was quickly solved. On behalf of www.goafricafoundation.co.za thank you keep it up

Marisca Van Der Berg

I am extremely satisfied with the service I received from Afrihost today. I ordered a fibre package with Afrihost today and the fibre line was installed on the same day! I am now just waiting for my router to be delivered. I received constant feedback during the day via email and I am really impressed with how quickly everything went. Thank you!

Wouter van der Berg

Whatsapp Chat Help worked like a charm. The consultant was very helpful and I was reconnected within minutes of reporting the issue. Well done!

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.