It cuts out unnecessary landline costs and you only pay for the CallTime you use. Perfect for anyone with fixed Internet looking for a home telephone number that is flexible, affordable and easy-to-use.
Plus, all calls to other Pure VoIP numbers are absolutely FREE!
Sign up for Pure VoIP and we'll assign you your own unique VoIP number.
It works like a regular phone number - make receive calls over the internet
Sign up for Pure VoIP and we'll assign you your own unique VoIP number. It works like a regular phone number - make receive calls over the internet
The quickest and easiest way to get connected, is to simply sign up for a new VoIP number.
In true Afrihost style we have several affordable, contract-free VoIP packages to choose from. And remember, any unused CallTime rolls over for 3 months!
During the signup process we’ll assign a new 087 VoIP number to you.
You'll need to upload a copy of your ID/Passport and Proof of Residence. Visit our RICA Information page for more.
If you do not already have a VoIP phone, simply add one during the signup process. We’ll pre-configure your VoIP phone so that you can simply plug it in and start calling.
If you have your own VoIP phone, enter your Pure VoIP details into your handset and you’re ready to go. You can also make VoIP calls using a compatible web or app interface.
Once you’re all set up, just sit back and enjoy affordable calls to anywhere in the world. And best of all, calls to any other Pure VoIP number is FREE!
*Active Internet connection required. VoIP technology uses the Internet to make phone calls. You need an existing internet connection, such as Fibre, Fixed LTE or DSL to make VoIP calls. Don’t have a Wi-Fi connection at your home? Get Fast Wi-Fi from Afrihost.
Get fast Wi-Fi now! Sign up for one of our Internet solutions to use with your VoIP service.
Pure VoIP is an alternative telephone service that works off your existing Internet connection. It cuts out unnecessary landline costs and you only pay for the CallTime you use. Perfect for anyone with fixed or mobile Internet looking for a home telephone number that is flexible, affordable and easy-to-use.
Once you sign up for Pure VoIP service, we'll give you your own unique VoIP number. It works like a phone number, and you'll use it whenever you need to make and receive calls over the Internet.
If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.
No. You can manually enter your Pure VoIP details into your existing VoIP handset. Just make sure you never give these details out to anyone, as this could compromise the security of your account.
New VoIP numbers - works as soon as your device is delivered.
Porting an existing landline number - porting can take up to 14 working days to complete. Read more about porting in our Getting Connected section.
Yes. Pure VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre or Fixed LTE, then you can cancel your existing landline rental and port your number to Pure VoIP.
Yes, you will be charged a once-off admin fee of R99.00 when you port your existing number. Please note that this porting admin fee is non-refundable.
Only Geographic South African (starting with 01, 02, 03, 04, 05) and Non‑geographic numbers (starting with 087, 080, 086, 0860, 0861) can be ported to Pure VoIP.
Mobile numbers (083, 072 and 061, etc) CANNOT be ported.
Please email ALL the following documents to email@example.com
We’ll let you know via email once your port request has been accepted. Please note that once the request has been accepted, it can take up to 14 working days for your number to be moved over to Pure VoIP.
Your DSL services will have to be cancelled if you want to port a landline number with an active DSL service on it. This means that you will no longer have DSL internet on that landline number.
We rather suggest you get a new VoIP number and keep your DSL services.
It can take up to 14 working days to port your landline number to Pure VoIP.
Please note that your existing landline account needs to be settled or your number will not be released. During the signup process you’ll also have to complete an authorisation letter that allows your number to be released for use with a VoIP service.
You'll need to upload a copy of your ID/Passport and Proof of Residence. Visit our RICA Information page for more information.
It can take up to three business days. We’ll inform you as soon as your RICA application is approved, after which you can use your Afrihost VoIP service immediately.
You can purchase your VoIP service via debit order or credit card. All Pure VoIP packages are month-to-month.
There's no monthly line or rental fees for Pure VoIP clients. You only pay for your CallTime on a monthly basis, that you can use to call other mobile and landline numbers.
Calls to any other Pure VoIP subscriber is FREE.
Please note that local and international call rates apply.
The cost to call our 087 number is dependent on the network you are calling from.
For example, if it's a local call from a Telkom number to an 087 number they charge 67c per minute during office hours. We suggest you ask your service provider to supply you with their latest call rates.
No, it does not cost extra to dial or for someone to call your own 087 number - it incurs the same cost as a normal landline.
|Cost per minute
|Cell C / MTN / Telkom Mobile / Vodacom
|Telkom Local / Telkom National
*Per second billing applies after minimum call rate
|Cost per minute
*Afrihost Pure VoIP runs on the CTEL network. This means that a call between Pure VoIP and any number that is on the CTEL network will be FREE of charge (for example Pure VoIP calls to Axxess VoIP).
Total cost of a 10 Minute VoIP call*
|Pure VoIP Numbers
|Cell C / MTN / Telkom Mobile/ Vodacom
|Telkom Local / Telkom National
The VoIP account can be configured on a total of up to 6 devices which then allows for up to 6 concurrent calls inbound or outbound.
Yes, any unused monthly CallTime will roll over for 3 months.
Any CallTime topup will last for 30 days from the date of purchase.
The Pure VoIP service is entirely dependent on the quality of the Internet connection you are using when making or receiving a phone call.
We only recommend connections that do not generally suffer from congestion or high latency, such as Fibre or Fixed LTE.
Other connectivity types, such as DSL, 3G, Wi-Fi or Mobile Data will work. However, we do NOT recommend relying on these connectivity types as they are prone to congestion and high latency which result in poor call quality.
Yes, you can use it with any compatible VoIP App on your phone. You can get your VoIP connection details in ClientZone.