Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with 24 Hour Support. Simply log a ticket or send us an email and we will get back to you.
Support via SMS
Want us to call you? Send an SMS and we'll call you back.
SMS "Help" to 32541
* SMS charged at R1.50.
Free SMSes do not apply.
Support via Phone
Throughout our 14 years we have always been dedicated to treating our clients with the utmost respect and delivering the best possible service aimed at not just satisfying but delighting!
011 612 7200
* Standard call rates.
Free minutes do not apply.
In order to configure your mail accounts you will need to use the correct settings, depending on what your unique scenario is. We've put together a quick summary of which configuration to use based on your setup.
|DSL Client using their @afrihost.co.za email address.||dslmail.afrihost.co.za||smtp.afrihost.co.za|
|DSL Client using another email address||Settings as per mail provider||smtp.afrihost.co.za|
|Hosting client not using Afrihost DSL but needing SMTP.||mail.my-cupcakes.co.za||mail.my-cupcakes.co.za *|
|Hosting client not using Afrihost DSL and using their own ISP for SMTP.||mail.my-cupcakes.co.za||Settings Provided by your ISP **|
* SMTP Authentication must be switched on – some email clients have the facility to say "Use same settings as incoming" - so it will use the email address and password of your POP account.
** This is your current ISP’s smtp server settings.