Gerda Koegelenberg
(Translated by Google) Excellent service! Professional and helpful. I recommend Afrihost above any other service provider in the industry.
(Original)
Uitstekende diens! Professioneel en hulpvaardig. Ek beveel Afrihost aan bo enige ander diensverskaffer in die bedryf.
Kobie Coetzee
Received my new Router from Afrihost while on vacation.
Walked in and unpacked the router, powered up, all pre configured, fibre connection, wifi ssid in my name. Instructions to change the temp password.
Up and running in 5
Kudzayi Maposa
Flossie P the magnificent. Would have shut down doors if it were not for her exceptional assistance and patience. Thank you Afrihost for having Flossie P in your team, she is the best ever.
Joan Maritz
Have been with Afrihost for year with my website domains and emails.
I have enquired about the Uncapped LTE and they helpped me so nicely n whatsapp. They gave me great advice on all my many questions. :)
Neil Horne
In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require.
Also, the callback is a great idea, But not at 8:30AM.
I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.
Abdul Kareem Abderoof
Afihost customer feedback and products has always been quick and helpful. It is worth to pay a bit extra for excellent products and customer assistance.