I've been with Afrihost since we started our company in the early 2000's. I've never felt frustrated or not looked after and the online 'clientzone' is amazing for managing hosting, emails etc.
afrihost provides such an amazing service! it's unbelievable considering that we're in south africa 😅. their internet connection never has any issues. the fact that you can communicate with an actual human being through their whatsapp number is just the cherry on top. the consultants have never failed to assist me with any of my enquiries. they are super friendly, always ready and willing to assist. they also go the extra mile by researching (within minutes) any information of an issue that you're unsure of that they seldom have customers asking about. i'm so happy i chose them as my 'internet service provider'. 10/10!!!
Very professional service provider compared to any network in South Africa with amazing and professional customer service, thank you gildo from afrihost whatsaap for such a pleasant cs experience
I have used a few ISPs, even worked for one. In the many years I have been with them (broken service, but came right back after poor experiences with others) I have hardly ever had to make use of their Customer Services, their app does everything you need and I have hardly had downtime despite Vumatel. But if you HAVE to use whatsapp for Customer Service, Afrihost outshines their competitors with their prompt, efficient and friendly service. Defs recommend.
Fantastic team that are always able to help really quickly via their WhatsApp chat. Great server experience (from a business located in the UK). Would fully recommend.
i had patchy internet and used their whatsapp help line on the clientzone website. regina g assisted me quickly and efficiently. she was able to alert me to the fact that maintenance work was underway on the exchange in my area. a second great experience with the whatsapp help. my data ran out and after topiing up i couldn't reconnect properly. i was assisted with little wait bu thulani, professionally helped and had the problem sorted in a short time. great service.
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Priority WhatsApp support.
Priority phone support.
Priority call back.
All Afrihost Max packages offer Priority Support - where you’ll get priority access
to support on WhatsApp, calls and callbacks.
Max Uptime adds Uncapped LTE and back-up power via UPS to make sure that you stay connected, no matter what. With Max VIP you’ll get 2 additional UPS devices, 2 Mesh WiFi points to extend your WiFi range, plus exclusive access to chat directly to our CEO via WhatsApp.
Ready to take your internet experience to the max?View Afrihost Max packages »
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