outages • Fibre
Sort by:Latest
- South Crest
- Medium Impact • Metrofibre| South Crest
Metrofibre has informed us of a network outage affecting South Crest. Affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Clare Hills
- Medium Impact • Metrofibre Outage | Clare Hills
Metrofibre has informed us of a network outage affecting Clare Hills , affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Struisbaai
- Medium Impact • Octotel| Overberg
Octotel has informed us of a network outage affecting Overberg, affected clients will experience limited to no connectivity. Octotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Randpark Ridge
- Medium Impact • Openserve Outage | Randpark Ridge
Openserve has informed us of a network outage affecting Randpark Ridge, affected clients will experience limited to no connectivity Openserve engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Gauteng
- Medium Impact • MTN Fibre Outage | Gauteng
The issue has been raised with MTN for investigation. We apologise for any inconvenience.
We are investigating reports of no connectivity affecting clients on the MTN Fibre network in Gauteng. We are working on identifying and resolving this issue as quickly as possible. We apologize for any inconvenience that this may be causing.
- Wolseley
- Medium Impact • Openserve| Wolseley
Openserve has informed us of a network outage affecting Wolseley. Affected clients will experience limited to no connectivity. Openserve engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Plettenberg Bay
- Medium Impact • Octotel Outage | Eden Lifestyle
Octotel has informed us of a network outage affecting Eden Lifestyle, affected clients will experience limited to no connectivity. Octotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Cape Town
- High Impact • Cybersmart| Cape Town
The root cause of the outage has been found and resolved. Client's who are still without service may need to reconfigure the Afrihost fibre router for PPPoE in order to restore connection. A guide to achieve this can be found here: https://help.afrihost.com/entry/how-to-set-up-your-tp-link-ex511-fibre-router-for-a-pppoe-connection Alternatively please reach out to us on WhatsApp or our call centre for assistance. We sincerely apologise for any inconvenience.
We are investigating reports of no connectivity affecting clients on the Cybersmart network. We are working on identifying and resolve this issue as quickly as possible. We apologize for any inconvenience that this may be causing.
- Halfway Gardens
- Medium Impact • GAIA Fibonacci Outage | Villaroy Court
GAIA Fibonacci has informed us of a network outage affecting Villaroy Court, affected clients will experience limited to no connectivity. GAIA Fibonacci engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Stilbaai
- Medium Impact • Octotel Outage | Stilbaai
Teams continue to work on restoring standby power due to ongoing power issues along Garden Route and are experiencing difficulties with getting the kit operational. We are actively engaging the partner provider for service restoration We apologize for the delays in restoring services.
Octotel has informed us of a network outage affecting Stilbaai, affected clients will experience limited to no connectivity. Octotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Swellendam
- Medium Impact • Frogfoot outage | Swellendam
Fibre service provider's contractor has advised that the roads are still inaccessible and will provide an update once alternative routes are available
Services on the Swellendam–Caledon–Riversdale route remain affected due to a widespread power failure impacting multiple sites along this corridor. The root cause is storm-related infrastructure damage, compounded by severe flooding in the area that is currently preventing Frogfoot technicians from safely accessing the affected sites. Generator deployment is planned for all three sites; however, access roads remain impassable due to flooding. No confirmed ETA is available at this time. Further updates will be communicated as soon as conditions change.
Frogfoot has informed us of a network outage affecting Swellendam, affected clients will experience limited to no connectivity . Frogfoot engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Benoni
- Medium Impact • Vuma Reach outage | Winnie Mandela
Vuma Reach has informed us of a network outage affecting Winnie Mandela, affected clients will experience limited to no connectivity . Vuma Reachengineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Cape Town
- Medium Impact • Balwin Outage | The Jade, Greenbay & Paardevlei
Multiple breaks on fibre backhaul and severe weather has hampered repairs. Balwin teams are actively working on resolving the issue. We sincerely apologise for any inconvenience.
Balwin has informed us of a network outage affecting The Jade, Greenbay & Paardevlei, affected clients will experience no connectivity. Evotel engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.
- Rustenburg
- Medium Impact • Evotel Outage | Rustenburg
The team is currently finalising the cable installation work in the Kloofview area with only two pilot holes remaining. An additional team is also actively tracing the fibre line in 9th Avenue as part of ongoing restoration efforts. Once this work has been completed, connectivity in the Geelhoutpark area is expected to be fully restored. However, in Oos-Einde. our team has identified a faulty splitter in the area which is currently affecting connectivity. The issue is being attended to as part of ongoing repair efforts to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding.
Evotel has informed us of a network outage affecting Rustenburg, affected clients will experience limited to no connectivity. Evotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Pretoria NorthWolmaranspoort A HWolmerDorandia
- Medium Impact • Metrofibre Outage | Pretoria North
Metrofibre has informed us of a network outage affecting Pretoria North. Affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.
- Tongaat
- Medium Impact • LinkLayer outage | Tongaat
LinkLayer has informed us of a network outage affecting Tongaat, affected clients will experience no connectivity. LinkLayer engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.
- Bergsig
- Medium Impact • Evotel | Bergsig
The team is currently finalising the cable installation work in the Kloofview area with only two pilot holes remaining. An additional team is also actively tracing the fibre line in 9th Avenue as part of ongoing restoration efforts. Once this work has been completed, connectivity in the Geelhoutpark area is expected to be fully restored. However, in Oos-Einde. our team has identified a faulty splitter in the area which is currently affecting connectivity. The issue is being attended to as part of ongoing repair efforts to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding.
Evotel has informed us of a network outage affecting Bergsig. Clients affected by this outage will experience intermittent to no connectivity. Evotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Virginia
- Medium Impact • Evotel Outage | Virginia
Adverse weather conditions in the area are causing delays to Evotel repair work on site. Evotel's team will return on site and will be closely monitoring the situation. Work will continue as soon as it is safe to proceed. We sincerely apologise for the inconvenience caused.
Evotel has informed us of a network outage affecting Virginia. Clients affected by this outage will experience intermittent to no connectivity. Evotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.