sherwyn stalls
Been with afrihost for over 5 years and have never had any issues, Excellent service provider as well as support if you ever need anything...best internet provider i have experienced
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Marion Stewart
In all the mayhem of seacable problems. The team at Afrihost handled my problems immediately and solved my problem in 5 mins. What a pleasant experience on a Saturday morning.
Nalini Sahdeo
Palesa was patient on my Whatsapp conversation with Afrihost and explained properly what I needed clarity on regarding my Fibre application and Voip services. Palesa provided me with detailed information and feddback to questions I had asked. Thank you for your efficiency and excellent service
Joan Claassen
Afrihost us proffessional and their whatsapp complaint line work very well. I can recommend them and is very happy we are making use of their services!!!
Michael Aguirre
Excellent customer service. High quality broadband, and best value for money internet.
Afrihost is dedicated to providing the best customer experience, from its amazing application, easy invoicing and billing, support on WhatsApp, via tickets and emails, and its presence on many well known technology websites. Be assured that any issues you may encounter (which isn't many) will be resolved swiftly and efficiently.