Gareth

I recently moved to Afrihost from a previous provider that had little to non customer service and terrible connectivity. It took only a few chats with the Afrihost agents to sort out a package best for me, how to pay and what my waiting time would be on the order. One of their best attributes is that they believe in customer care and using their WhatsApp customer care line was magic, I totally recommend Afrihost just for that! They also host a website and email accounts for me, no problems whatsoever. If you are looking for a great service provider, look no further!

Marjo Fourie

My experience with Afrihost the company is up and down, but a gentleman called Bonginkosi assisted me via what's app today for 2 HOURS and was so patient, kind (I was in a bad mood) and supportive, didn't give up until we found the problem. 10 Stars for Bonginkosi!!

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

Tarryn Mangera

Dear Afrihost, you just need to improve your Whatsapp line's efficiency & speed , other than that I am happy & rate your overall service number 1 in the country!!

Vaal Security

I’d like to extend a sincere thank you to Refentse for their outstanding assistance with my recent fibre installation query. From the moment I reached out, Refentse was professional, patient, and genuinely committed to resolving my concern. They took the time to listen, provided clear and accurate information, and followed through without delay. It’s rare to come across service that feels both efficient and human—but Refentse delivered exactly that. Their calm demeanor and willingness to help turned what could have been a frustrating experience into a smooth and reassuring one. Thank you, Refentse, for your excellent support and for going the extra mile. Your help made a real difference

Ivan Karemaker

Woderlike diens, probelme(as daar is) word baie vinnig en maklik op gelos. Internet is baie stabiel en hul produkte bekostig baar. Ek is vreeslik gelukkig by hulle op die oomblik