Gayroe Jacobs

Good afternoon, I love the persistence of Afrihost staff ,to assist till the problem have been resolved. Wonderful team work. WELL DONE GUYS.

Michael Aguirre

Excellent customer service. High quality broadband, and best value for money internet. Afrihost is dedicated to providing the best customer experience, from its amazing application, easy invoicing and billing, support on WhatsApp, via tickets and emails, and its presence on many well known technology websites. Be assured that any issues you may encounter (which isn't many) will be resolved swiftly and efficiently.

Monique Davy

Looks like the only company I've dealt with that is really going out of their way to help. Also big shout out to Nikita S for all your help, you rock girl!!

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

Maia Veitch

Afrihost is not perfect, but I have always found their customer service really good. So, even though my internet speed sometimes fluctuates, there is always an efficient person available to help and reset my connection when needed.

Tye Pie

I've been with afrihost for I think 8 years now. Today was the first time I encountered an outage that meant actual loss of service for more than an hour, and they were quick to assist me when I needed it. The problem still exists at the time of writing this, but they did reassure me that their engineers are actively working on restoring the service. They haven't failed me yet, so I trust them when they say service will be restored ASAP.