Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Elrina Erasmus

Went online yesterday on a hunch looking for fibre. Afrihost popped up I took a chance and so glad I did. We were kept informed throughout the day. Installation was done today by OpenServe Nelspruit. Technician was super nice and so fast. Just waiting for the rooter but damn so impressed with the service so far. I think this was the fastest service I have received in a long time. Will recommend!!

Tapiwanashe Shoko

Afrihost is great! Thank you, your processes are simple and straightforward and friendly. Your staff reasonably patient in particular Katlego! Thanks a million.

HG Gerber

Exceptional Service, Year After Year I’ve been using AfriHost for many years, both for business and personal purposes, and I can honestly say I’ve never had a single bad experience. From the quality of their products to their outstanding customer service, AfriHost has consistently exceeded my expectations. In an industry where issues can often arise, AfriHost has proven to be almost flawless. Whenever I’ve needed assistance, their support team has been quick, knowledgeable, and genuinely helpful. It’s rare to find a company where everything, from account management to service delivery, runs this smoothly. On top of all that, their pricing is very reasonable for the level of service they provide. I highly recommend AfriHost to anyone looking for reliable and well-priced hosting and internet services. It’s been a fantastic experience, and I will continue to be a loyal customer for years to come.

Anya Kovacs

I have been with afrihost for over a decade, both as a mobile provider and as a web host and URL provider. I've had very few problems over the years and the customer service team has always been excellent at answering questions and resolving any issues.

K&S Jordan

Was such a pleasure to deal with Afrihost via WhatsApp when I had a problem With my route. The person helping me was an absolute gem and was so patient and talked me through each step!