Elizabeth Loubser
We have been using Afrihost at home fibre since 2019 & have had minimal problems with their service. On the odd occasion that there was an issue it was quickly sorted out via their WhatsApp. I definitely recommend them to all my friends
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Tim De Bruyn
Afrihost is getting their act together again.... Service returning to what was once superb. Keep it up guys and soon you will be back to number 1
Irina Neto
The place is very nice and delightful.
When you get there the upfront personnel will check you in, and ask you to wait until your number is called. In the waiting room the staff actually offers water and coffee. I have been there 5 times and the waiting period is no more than 10 minutes. The staff at the counter are very sympathetic, friendly, and fast. The decoration is great too and the way Afrihost separated the counters from each other truly makes you feel that you are been attended at a small office. Also I have been using Afrihost for about 4 months now and I completely love it, my boss also has it in her house and she also likes it and never complained about it.
Willem Schutte
Lucky from Afrihost was very helpful and professional in assisting me. Will recommend anyone to join Afrihost for any hosting, fibre, telephone lines.
Zasbic Community SP
Still need work, but I'm a give benefit of doubt... Due to the fact that, I'm very fussy and specific about what I want, so if I'm still onboard than 5 stars is less than what you'll deserve.
