Francois Mc Gregor
I know a lot of people will have bad things to say about Afrihost. My personal experience with them so far has been mostly positive. They are always friendly and understanding and resolve my queries in no time. The informative mail we get from the CEO makes me feel valued and not just another number. Keep it up Afrihost, you guys are Rockstars!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Siyanda Mbombo
Afrihost is the best there is, from sign up to how efficient they are when assisting. They always ready to help and keep their promises. Why u would be with any other provider is baffling to me 🙃
Shalom Goldstone
I am so impressed with there service. Especially seeing that I come from a low income area. Other ISP's made me feel like less of a priority.
John-Henry Opperman
I have been a client of Afrihost since 2000 and I am amazed at how they have scaled up their service and offering. I host about 40 sites with them and also have a couple of managed cloud servers. Apart from their default voice message saying "We have had an influx of calls and can't take your call as soon as we'd like" that has been on for 3 years, there is NOTHING I don't like about Afrihost. (Support, Finance, Admin, Connectivity, Walk-in included)
Vayda Pietersen
Afrihost is efficient and the prime I've dealt with is very friendly and helpful. I haven't encountered any problems with them.
Also... Afrihost made my switch to fibre so easy and stress free
