Andy
I've been an Afrihost client for a number of years now, first with an adsl account and then hosting my email domain. I've always found them to be efficient and very helpful. I only wish I had used them when I changed to fibre and not Telkom!
Melissa Young
Amazing service, i ordered a new wifi product and was setup within the same day. The whatsapp technician was an absolute star and made it easy to configure my wifi.
Timothy Smart
I have been using Afrihost for 5 years and it has been the best experience and service ever!!! better than ANY service you receive in general, Your staff are truly helpful, very kind, amazing, extraordinary, excellent and go above and beyond to ensure a customer will be satisfied after an enquiry. your service is truly IMPECCABLE!!!
Rassie Erasmus
I recently signed up via calling your call Centre. What a joy to be assisted by a lady that new her job and helped me signing up without any issues. If this is how a new client is assisted,I am glad and will surely recommend your services.
Rassie
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Chante Geldenhuys
I really love Afrihost and how seamless they are with their support.
I use to be with them but my current apartment doesn't have them as an ISP. I contacted them to assist my mom and they assisted so quickly. Unfortunately the matter isn't sorted due to loadshedding but I know if the problem was on their side they would've sorted it out already.
Thank you Morris D for being so amazing!
