Talissa S
WOW! It has been a long time since I have received such amazing customer service in SA! Your whole team has been nothing but helpful, friendly, happy to help me through the whole process of opening my account with you. KEEP doing whatever you are doing, it speaks volumes.
Bryan Bandela
At first I didn't know where to proceed after I got my account (clientzoned) activated but then I contacted the online help desk with whatsapp and it was quick and easy.
shane smith
I had an excellent experience chatting with Nonjabulo. From the very beginning, Nonjabulo demonstrated a clear understanding of my needs and provided precise and helpful responses. The communication was smooth, efficient, and empathetic, making the entire process enjoyable. Nonjabulo's expertise and attentiveness made me feel valued and supported throughout our interaction. Thank you for the outstanding service!
Thinus Steyn
I have battled for two days to setup my mailbox on an iphone11. Eventually I have decided to contact my service provider Afrihost on WhatsApp web and ask one of their support technicians to assist. I was really impressed with the help, and calmness from him in handling the situation. furthermore, I have learned that WhatsApp web is a much supportive tool to use in these circumstances.
Thank you, Afrihost, for your supporting systems and well-informed technical staff.
Nicolaas Prinsloo
I had the pleasure of receiving assistance from Lindiwe, and I must say her expertise, patience, and professionalism were truly impressive. My fibre line had multiple issues — more than usual — yet she handled each one calmly and efficiently over the phone.
Lindiwe resolved every problem quickly, with clear explanations and genuine respect throughout the entire process. It’s rare to come across someone so knowledgeable and dedicated to ensuring everything works perfectly. Her excellent service turned what could have been a frustrating situation into a smooth and hassle-free experience.
Thank you, Lindiwe, for going the extra mile and for making sure my connection is up and running better than ever. Your help is greatly appreciated!
P.S.
I truly wish we, as South Africans, could learn to appreciate and uplift one another more — not be divided by the elites who keep us apart along racial lines. Despite all the struggles we face as a nation, the true spirit and kindness of our people always shine through.
I have lived in the USA since 2008, and yet my heart remains tied to the resilience and warmth I see in everyday South Africans. It reminds me that no matter how tough things get, our shared humanity and compassion for each other are what make us strong. May we never lose that, and may we always find ways to stand together, beyond the divisions others try to create.
Christian Ibuo Ilalopa
Wow, I was assisted by Sabelo Mngomezulu, to be honest he was just fantastic. Afrihost, please take good care of him as he is a valuable asset to your company!