Heidi Meyer
I have to say I am happy. At first I was irritated with their watsap service but now I realize I was wrong. Whenever I need info I go to watsap and answered immediately.
Thank you for that
Ashley Honey
Very lovely whatsapp service, agents know what they are doing. Clinton was very helpful and professional . He kept me in the loop which I appreciate. Thank you for making my first experience with afrihost special.
WRK
Schalk P was proficient and set on establishing the root cause and resolving the problem. He acknowledged and swiftly responded in detail to all requests for information. Wish all technical support encounters would be handled like this one was.
Jolene Van Den Heever
I have been a satisfied Afrihost customer for several years, hosting three websites with them and benefiting from a reliable fibre connection and Airmobile service. The support I've received has consistently been prompt, even when I’ve requested a callback late at night. The staff are not only friendly and engaging, but they also go the extra mile to assist with any issues that arise.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Elzette M
Afrihost is an amazing service provider. Very good service and their client zone and WhatsApp Chats with REAL people, not Bots, are appreciated