They all agree. Afrihost is the best

Tanika van den Berg

Recently signed up with Afrihost and the experience has been nothing but pleasant so far. The staff are friendly , efficient and quick to respond.

Amina Toefy

Afrihost is good, customer service is excellent, definitely recommend them, Afrihost. However, VUMATEL I WILL SCREAM OUT, SAYING: NEVER USE THEIR SERVICE, pathetic over and over.

Yasaar Raffie

Most awesome customer service experience. Agents are friendly and always ready to go the extra mile. Had a top notch agent today Ricky S, he was absolutely a real star. Friendly and fast in resolving my Fibre activation. Well done Afrihost on awesome customer service experience... Keep up the good excellent work

Juan Lenders

Excellent customer service (for all on a public holiday) the WhatsApp agent that dealt with my issue was awesome. I have been in the recruitment industry for +- 20 years specializing within the BPO and Contact Centre arena and i must say my experience today had left me speechless! Specifically in the manner the agent handled the issue. Its very rare to see innovative solutions based methodology being applied especially from an agents perspective and I must say Reitumetse well done in executing the following: you listened, confirmed, proposed, executed, test and problem resolution process was to the T well done. Juan Lenders Executive Search Consultant and Talent Acquisition Specialist

Matilda Masha

Very convenient to work with, whether on call or whatsapp. Afrihost put their clients first. And a special thank you to one of the technicians that helped me today, Refentse. Thank you so much, I had no idea what I was doing but at the end I managed to get what I wanted. Thank you so much

Berna

I promised and update and here it is (albeit a few years late :-)). I've had a great experience with Afrihost. I think they provide value for your money and the speeds are good! Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff on the WhatsApp helpline. Need to test speed once all my devices are up and running. But so far so good! Long may it last. My only issue and the reason for the 3 star rating and not 5 stars is that I had to follow-up on every step from confirming they had the right info with vumatel to my router being ready for collection. These are simple things to keep a client updated about. I shouldn't have to call the helpline for this. I will update my review once I have tested the speed.