Sandi Ferreira
Afrihost is a superb ISP. I highly recommend them to anyone. It is a pleasure to deal with them if you have a problem as they are helpful in problem solving and will escalate matters when required. You are not shunted from one department to another as is the norm in most businesses in SA today. Keep up the outstanding service Afrihost!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Jayne Ann Sim
I have been with Afrihost for over 6 years. I have used them both on site and telephonically. Now the new one is via WhatsApp and I have only had excellent service with them. There operators are friendly and make you feel part of the Afrihost family. I would highly recommend them to anyone. My mobile wi-fi works perfectly and so does my email and all my domains work well as well. So I kind of have numerous products of theirs. Give them a try as I would use them again and again. Thank you.
LW NIEHAUS
I always have a great experience when dealing with Afrihost consultants and they are always patient, friendly and ready to assist you with any qcery or problem you encounter. Definitely the best internet service provider in South Africa and one will never go wrong by utilizing their services. Their services gives you great value for your money and they are extremely quick to assist you if you encounter any problems
Wesley Basson
I have mostly been quite happy with the Afrihost services that I continue to benefit from. The domains, email packages, and fiber are maintained in near perfect status with little to no downtime. My queries are always resolved timeously and satisfactorily.
Charmaine Swart
Afrihost really deserves 5 stars. There is not even the slightest chance I can give them a lower ranking. Those guys truly are my heroes! Thank you Afrihost - my brightest shining star!!
