The-Casual -Everything (JackOfAllTrades)
Problems may occur occasionally but friendly, well trained support staff is always handy and capable of helping.
Where as other ISP's I previously contracted with I had to wait days on end to get any help, with Afrihost I get immediate support, that's a win in my books.
Nicholas Gravett
Call centre staff is knowlegable, and their customer service is very good! Kept me up to date on the entire process of my application and order. Two thumbs up!!
Mario Labuschagne
I have been an Afrihost client for many years now, and recently moved our home internet services to them due to their exceptional client service - nice to still be able to speak to a human via WhatsApp in these AI dominated times!
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
Sergey Akopkokhyants
The Afrihost support team was very helpful and responded quickly to all my questions. They made the process of recovering my lost password smooth and stress-free. Many thanks for the excellent service.
Natasha
I’d like to extend my sincere appreciation to Nomcqibelo, an Afrihost consultant, for her outstanding service. I lodged several requests, and she handled my case with remarkable efficiency and professionalism. Thanks to her swift action, my issue was resolved within an hour of contacting her. Truly impressive support, thank you, Nomcqibelo!
