Michelle Lombard
Afrihost is easy to use, affordable, and getting assistance when needed is easily accessible. Their support team is also very professional, well-trained and offer clear instructions and answers to any request. Highly recommended!
Nadia de Clercq-Vermaak
Excellent service at all times using Afrihost WhatsApp services. Friendly, efficient and speedy Customer Service. I have used this platform regularly (easily more than 15 or 20 times) and always end the chat with my problem solved. Thank you Afrihost - keep up the fabulous customer service received from your willing and able personnel. I would recommend Afrihost as the preferred ISP to anybody that needs their queries answered "yesterday" already.
neil pillay
I have to place on record, I am over excited and satisfied with the impeccable service from afrihost and the after hours service is excellent, I have spoken to few consultants and said to them they must report my good rating to their manager's.
I'm amazed, my order was delivered and installed and activated in a week. The installation and delivery process was quick. I have referred my neighbor to sign up with you guys and helped him with the signing up process on the online application.
Please keep your standards high at all times, I must admit the afrihost App is user friendly and everything as a client we need to know is on it.
Keep up the good service and I wish you guys well and many more signed on happy client's. 👍🙏😁
Janika
I have had such a positive experience with Afrihost. Their service has been fast, efficient and genuinely helpful, especially when troubleshooting issues and logging faults. Having access to real people through their WhatsApp Support number is a huge convenience. Special thanks to Vusi who provided very professional and kind support outside normal business hours!
I also love how user-friendly the Afrihost app is. Managing my account and products from my phone is incredibly convenient, and the month-to-month service gives me the flexibility I value.
Reliable internet is essential for me as I work online and spend a large part of my day in video calls with clients and colleagues globally. Having dependable connectivity and responsive support makes a huge difference.
Five stars from me. Excellent service and a genuinely customer-friendly experience.
Patrick Appies
Sizwe thanks for your assistance Your explanation was helpful to understand and I hope more of your co workers can give 100 percent assistance
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
