Moses Kereng
At afrohost we have the best agents ever they are service it's very quick it didn't even take 10 minutes they were done I love them yeah the best the most I just want to thank this agent Sekhonyana M he made everything easy you are the best sorry to publish your name here I don't know how are you going to feel but I had to because of you are a star
Anand Naidoo
I want to commend Tebogo from Afrihost support for outstanding service today. He was professional, friendly and went above and beyond to resolve my query. Explained everything clearly and followed up to ensure everything was working. A true asset to Afrihost.
Lelanie Potgieter
I had an excellent experience with Ayanda from Afrihost’s WhatsApp support. From the moment the conversation started, she was professional, patient, and genuinely committed to helping me resolve my issue.
What stood out the most was her clear communication and efficiency. She explained everything in a way that was easy to understand, kept me updated throughout the process, and made sure I was completely satisfied before ending the chat. It’s rare to come across support that feels both fast and personal, but Ayanda managed to deliver both.
Her positive attitude and willingness to go the extra mile truly reflect the high standard of service Afrihost aims to provide. She turned what could have been a frustrating situation into a smooth and stress-free experience.
Thank you, Ayanda, for your outstanding support — it is greatly appreciated!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Russel Grobbelaar
Good service, good pricing and generally good support - as a technical person with some pretty unrealistic needs for a home user they've always been willing to assist.
10/10
Alfie Steyn
From the time I switched to Afrihost I have been really impressed with their service. Professional, quick and easy to deal with. Highly recommended.
