Tumi Lekoko
Awesome service via WhatsApp after had issues with connection for a week. Thulanie trouble shooted as I was sending the screenshots, was patient with my impatience and finally resolved and we are all happy and connected
Mandy van Rooyen
Lindelwa from Afrihost really gave me faith in humanity again, the service I received was outstanding, with patience and kindness!! Lindelwa, I hope you are recognised and awarded for EXCELLENT SERVICE!! YOU ARE DEFINITELY WORTH A MILLION.
Aasif Rasool
I have no issues with Afrihost, I am getting the speeds that were advertised, if I have an issues, I use the WhatsApp link on their website to get quick help
David Klee
Effecient business that communicates well. Billing is accurate. The app works brilliantly and covers all you need. A technology company that actually uses technology effectively. Highly recommend this business.
Lgn Bnd
I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use.
Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer.
From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options.
With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping!
Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently.
Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client.
I’m also quite certain that I can speak for a large majority of my ward/area when I say this.
Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign.
Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.
neil pillay
I have to place on record, I am over excited and satisfied with the impeccable service from afrihost and the after hours service is excellent, I have spoken to few consultants and said to them they must report my good rating to their manager's.
I'm amazed, my order was delivered and installed and activated in a week. The installation and delivery process was quick. I have referred my neighbor to sign up with you guys and helped him with the signing up process on the online application.
Please keep your standards high at all times, I must admit the afrihost App is user friendly and everything as a client we need to know is on it.
Keep up the good service and I wish you guys well and many more signed on happy client's. 👍🙏😁
