Khutso Maybenne
Shout out to Nomfundo, well trained and knowledgeable in navigating Chat services. She was patient and directing with such politeness and humility
Positive experience and well trained agents who take their jobs seriously leaves an everlasting impact on customers and I am one of those. I have been with Afrihost for little over 10 years and and their service is consistent across all the organisation. Keep investing on your staff... It goes a long way and they are the ones to retain us. Thank you Nomfundo for such a positive experience. Ms. Maybenne'
Armandt Roodt
I use Afrihost as my ISP as well as hosting for various projects. I have always received top notch service. They are not perfect (no system or service provider is), but they always manage to solve any issues in a timely manner..
Oil and All PTY LTD
Afrihost online application process is smooth, easy to follow. We use Afrihost for home and work, and their service is always quick, clear and staff helpful. Their rates are competitive, and connectivity great. Highly recommended!
Sabastian Breda
Technical support is extremely quick and available even on Sunday's, its a reassuring feeling that your in good hands. I definitely will recommend Afrihost for all your online business hosting and they very affordable as well.
lloyd soobramoney
Wow!! Service was excellent.i am in the same environment which is customer service and this country need more people like us that, thrive on service turnaround time. Thank you Mr Sizwe. 👍
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
