Stacy Davies
Afrihost is absolutely marvelous! The client service is quick and efficient, the staff is competent and friendly. All in all I am a happy customer!
AIFHELI MASELESELE
Hi i am Aifheli. since i started using Afrihost network i have never got any problems. Their assistant on watsapp are fast and helpful, thank you Afrihost for your best service.
Lgn Bnd
I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use.
Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer.
From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options.
With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping!
Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently.
Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client.
I’m also quite certain that I can speak for a large majority of my ward/area when I say this.
Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign.
Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.
merl pretorius
I am most satisfied with afrihost they have helped me so much in ending my contract with my old isp provider so that I can join them
Supersonic and mweb are just pathetic ........
afrihost
There services are impeccable and they look after me all of the time
Thank you to the afrihost team
Brett De Vere Plommer
Afrihost has been absolutely brilliant. Clear products, fair pricing, and support that actually knows what they’re doing. Setup was straightforward, and when I needed help, the response was quick and helpful,
no being passed around or spoken to like an idiot.
In an industry where service usually disappoints, Afrihost is a breath of fresh air. Reliable, professional, and genuinely easy to deal with.
From application to completion, everything was done online and completed in a matter of minutes. Highly recommended.
Daphne Nomakhwezi Malizole-Maliwa
We're happy with Afrihost service ever since we started. I love them they're flexible, have customized offers to accommodate our different needs