Sataar Allie
I had a professional experience with afrihost , especially with the of Ryan he is an expert and he assisted me very well with the easy steps to follow with him, great help, Ryan you deserve 10 🤩
Byron Catin
The staff from Afrihost are extremely knowledgeable and professional. I strongly recommend their services due to their ability to understand and interpret your challenges correctly, and dealing with it efficiently while maintaining a level of professionalism.
Martie Settle
I have only had the very best service and experience from Afrihost. They have assisted me in a professional and highly skilled manner everytime I had a question and as a ISP, the very best. No problems 😊 ever. Good communication from them as well. Well done and keep up the good work.
Gaynor Phillips
I got excellent and quick service from Sandy M. She explained to me in detail about my account. She really kickstarted my new year on a good note.. Continue Sandy M. Regards
Kim-Lee Mendes
After the SHOCKING customer service I’ve experienced with ISPs recently, Afrihost is honestly a breath of fresh air! Helpful and friendly staff and easily accessible assistance really set them apart.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!