Nicolaas Prinsloo
I had the pleasure of receiving assistance from Lindiwe, and I must say her expertise, patience, and professionalism were truly impressive. My fibre line had multiple issues — more than usual — yet she handled each one calmly and efficiently over the phone.
Lindiwe resolved every problem quickly, with clear explanations and genuine respect throughout the entire process. It’s rare to come across someone so knowledgeable and dedicated to ensuring everything works perfectly. Her excellent service turned what could have been a frustrating situation into a smooth and hassle-free experience.
Thank you, Lindiwe, for going the extra mile and for making sure my connection is up and running better than ever. Your help is greatly appreciated!
P.S.
I truly wish we, as South Africans, could learn to appreciate and uplift one another more — not be divided by the elites who keep us apart along racial lines. Despite all the struggles we face as a nation, the true spirit and kindness of our people always shine through.
I have lived in the USA since 2008, and yet my heart remains tied to the resilience and warmth I see in everyday South Africans. It reminds me that no matter how tough things get, our shared humanity and compassion for each other are what make us strong. May we never lose that, and may we always find ways to stand together, beyond the divisions others try to create.
Tricia Snowball
I have never had any issues with Afrihost and leave now only because I have moved to the UK. Recently I realised I was still paying for email and was helped quickly and efficiently on the WA line, even though I didn't have my original phone number to receive OTPs.
Laverne Bartlett
Caring and efficient! Excellent service from customer care, ordering my new line to my new home. I can just tell the after sales care and support will be just as great. I'm extremely happy with my decision to use them
Benita Williams
I have been with Afrihost for years and years and years. I became a customer after I saw how they supported rural schools with ICT training and infrastructure in 2010. They deliver a solid service. Their online customer portal is easy to navigate - Download your invoice? Easy-peasy! What shines is their customer service. I love being able to get support via WhatsApp chat. The first consultant I talk to can solve all my problems. You don't need to escalate or transfer to someone else. I have only ever needed to speak with my fibre provider once - when we set up the connection in my new house. Afrihost handles the rest. I promise you, you will not get better customer service. Ten stars for Afrihost!
Marco Sgammini
Fantastic experience with Afrihost, particularly with Ayanda who assisted me over Whatsapp. My query was quite challenging to resolve over the phone but Ayanda handled it with patience and professionalism. Looking forward to a pleasant client experience going forward.
Erik Coetzer
I have been using Afrihost for more than three years and my personal experience has been great. Especially their continued and dedicated support team. Keep up the good work.
