Proven. Trusted. Awarded.

Don Govender

Poor service from the Agents I dealt with when cancelling my account. Dealt with 2 different Agents both on phone and WhatsApp, they showed no empathy and poor customer experience. I was relocating and needed my current line to cancelled which they could not help without any attempt to do so. Now I am unable to cancel my Telkom line because Afrihost is unable to release the line from their side even though I no longer am using their services. In this time and age, I find this customer experience extremely poor. Won't be returning back to Afrihost in my new residence just because of this poor experience.

Elwyn Elvit80 Sykes

Unbelievable quick response and assistance over whatsapp early on a Sunday morning. Afrihost has been a really great experience from word go!

Kelly Aaron

Excellent service. Prompt and efficient. I contacted Afrihost at 8am this morning about a fibre issue and already Openserve have been to resolve it. Very impressed.

Julia Dube

I had a pleasant experience when creating a new email domain through WhatsApp communication. The account was successfully registered. Thank you.

Berna

I promised and update and here it is (albeit a few years late :-)). I've had a great experience with Afrihost. I think they provide value for your money and the speeds are good! Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff on the WhatsApp helpline. Need to test speed once all my devices are up and running. But so far so good! Long may it last. My only issue and the reason for the 3 star rating and not 5 stars is that I had to follow-up on every step from confirming they had the right info with vumatel to my router being ready for collection. These are simple things to keep a client updated about. I shouldn't have to call the helpline for this. I will update my review once I have tested the speed.

Renny Moeng

I got great service through your whatsapp help line, Fumani was so helpful ..all the steps were clear and easy to follow, my problems were solved..thank you.