Peter Herweg
Afrihost fixed my concern within 15 minutes, even in a Sunday which is why they are the absolute best of the best.
Awesome service , Awesome people and trustworthy.
Well done Afrihost, still the best in the market.
Amanda Hannibal
I've always had excellent service from Afrihost. Their response time is impressive, and they resolve issues quickly. A special shoutout to Vuma for always helping with my box issues; Afrihost's speedy support is truly appreciated!
Kayleigh Smillie
Always a pleasant experience dealing with the Afrihost team on whatsapp. Your service, patience and dealing with the team is always so pleasant!
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Deirdre Williams
Afrihost has been great from the start of Activating my service all the way through to setting up my router.
Their staff is helpful and well trained to assist.
Their feedback on open requests is impeccable.
Moving over from Vodacom fibre to Afrihost has been the best move.
Looking forward to having them as our ISP.
Thank you Sihle, Eugene, Ompha and Buhle for your great service.
Special thanks to Eugene for getting my line released by Vodacom and seeing the order through with all its difficulties.
Siphephelo Gcabashe
Afrihost has been the best ISP I've been with. I've been their client for around 6 years and I've been happy all that time. Great service and prompt response