Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
Andisiwe Manzana
The WhatsApp assist feature for Afrihost is a great tool. I was able to be directed to an agent Arthur T within 5 minutes of logging my call. Arthur T then assisted me by asking the relevant questions to quickly understand my query. Upon investigation he was able to assist in getting my query escalated. Definitely loving the WhatsApp helpline especially because it’s available even on weekends.
Rechia Du Preez
Customer service is always on point
User friendly app
No issues whatsoever since I started using Afrihost
Recommended to everyone looking for great wifi/fibre
nadine baxter
1st time calling Afrihost for assistance and the agent Glen was an absolute star. He was professional. friendly and knew what I was asking for and how to assist me .. Agents like that is rare to find nowadays.
CherryLips M
Don’t walk, run & get your, everything was fast & I now don’t have to buy data 😊😊😊, they are professional & it’s great value for moola!
Lee Opperman
Afrihost is a very reliable business their customer service support is top tier. I chatted with one of their agents over WhatsApp regarding my fibre line interruption. The very next morning a team was sent and resolved my issue. It turns out the guys that mow our lawn had cut through the fibre wire that runs through the box on the outside.
