Mandy Cato
Outstanding Service from Afrihost and Vumatel!
I want to express my sincere appreciation for the excellent service I received from both Afrihost and Vumatel today.
A special thank you to Ricky S from Afrihost, who assisted my husband via the WhatsApp customer service portal. I work online with an international company, so resolving the issue urgently was critical. Ricky went above and beyond to ensure everything was handled swiftly and professionally — his dedication and effort truly made all the difference.
I'd also like to commend Thabang and Gift, the technicians from Vumatel, who arrived to sort out the issue. They were friendly, efficient, and incredibly tidy in their work. The problem was resolved quickly, and with zero hassle.
Thank you all for a job exceptionally well done — it’s reassuring to know that such great customer service still exists!
Andrew Pringle
Afrihost has been my cost-effective Internet Service Provider of choice for a few years and the mobile wireless connection has always been fast and reliable; the accounts and invoices clear and prompt; and service responses to queries when required efficient. I am sorry to be having to leave them due to failure of the Network provider and no exact replica available through their offerings
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Lee Ak
Afrihost are the best ISP by far. Their customer service is impeccable and turnaround times excellent.
I have tried many others but none of them can even begin to compare.
Highly recommended!
Grant Van Ster
It's 7:30 in the morning. I needed to know when the fibre will be up and running. Logged a call. The consultant attending to my call was super quick and to the point. Really turned my impatient concern into a pleasant chat. Thanks
Susan Arderne
I would recommend Afrihost as a Service Provider as they have always been very understanding, patient and helpful when I have contacted their support centre.
Their packages are reasonable and their service excellent
My only gripe is that they do not have an affordable uncapped package. We do not all have access to fibre (there is none where I live) and we cannot all pay R2000 for the MTN package. They need something a lot more reasonable so that people with limited income can still have a decent internet service.
Otherwise I highly recommend Afrihost as an ISP.
Juan van Straaten
They have been offering me great service for years now and i honestly have no complaints with Afrihost, their services and staff is excellent