Nikita Mason
Very helpful and insightful - as long as you have your details and know what you need help with, problems get resolved very quick and efficiently... Great customer service on WhatsApp and very friendly... Definitely on the top of my list for best customer services yet!! Keep up the great work guys!
Adrian Visagie
Been with Afrihost for years. I generally don't think of them as my connection just works. On the rare instance where I do need to reach out for help, they are always attentive, friendly, and provide very effective support.
Faatimah Sage
They are very professional easy to communicate to a they actually listen to what u have to say.. Unfortunately I made a silly decision. But they could advise me in many other options available to me. So thank u will deffinately recommend them to family nd friends.. Well done you guys deserve a platinum award for service. Thank u
Ludwig Beckmann
(Translated by Google) When you experience a problem that is extremely rare, Afrihost helps you lightning fast. Afrihost's technical experience is very good which is extremely important. Afrihost is always very friendly and communication is extremely easy. Afrihost definitely cares which means a lot to me. Thank you for your excellent service in a country where things are no longer as good as they could be.
(Original)
Wanneer Jy n probleem ervaar wat bitter min is, help Afrihost mens blitsig vinnig. Afrihost se tegniese ondervinding is baie goed wat uiters belangrik is. Afrihost is altyd baie vriendelik en komminikasie is uiters maklik. Afrihost gee beslus om wat baie beten vir my. Dankie vir Julle uitstekende diens in n land waar dinge nie meer so goed is as wat dit kan wees nie.
Rahul Kuseeal
I would like to thank the support agent Veronica C for all her assistance yesterday. she went beyond the call of duty to ensure my fibre was reconnected after 6 days of downtime due to failure on vodacoms side.
I called in at 4:55pm, Veronica finishes work at 5pm. I live 1km away from my residence, she waited for me to get home to finalize the configuration. whilst waiting for me to get home she called her husband to advise him that she is going to be late to fetch her baby from creche and made arrangements for him to do it. I felt really bad for this. however as soon as i got home, the config was done and up and running within a minutes.
Veronica is definitely an asset to Afrihost and went beyond the call of duty to ensure excellent customer service.
Well done Veronica.
Carmen Viljoen
Supportive, caring, patient, and the best service guaranteed. Unfortunately, I went instore to MTN for an uncapped deal and signed a 24 month contract on 28 October 2022. I have endless issues with routers failing, often no internet coverage, lets not mention the poor support and service. Because the 10 day cooling off period has passed I am stuck with them unless I pay out the contract. Completely disgusted. Word of advice - AFRIHOST is the best! Don't be hasty like me, get hold of Afrihost, their support team are helpful, their service is remarkable.
