Nicole Hoffman
they are quick to answer any questions with friendly staff that when you know nothing they help you and make this effortless and easy to understand with quick steps i got the perfect package for my family
thank you Bonginkosi you are amazing
Funeka Borland
Afrihost is great. We've been with them for over 7 years. They are quick to resolve issues and they have establish easy ways to communicate with them and keep track of your services and account, such as as Whatsapp, Afrihost client zone and the Afrihost App. Pleasant, stress-free service!
Hannah Briggs
We have made our losses with MWeb. Just started the process with Afrihost and we are amazed!! The customer service is great and get a response within a minute, MWeb is touch and go with hours of waiting periods. Phone MWebs customer care service it takes hours, but their sales department is on point, they’ll sell you something so you stuck and then you’re no longer a priority to them
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Irina Neto
The place is very nice and delightful.
When you get there the upfront personnel will check you in, and ask you to wait until your number is called. In the waiting room the staff actually offers water and coffee. I have been there 5 times and the waiting period is no more than 10 minutes. The staff at the counter are very sympathetic, friendly, and fast. The decoration is great too and the way Afrihost separated the counters from each other truly makes you feel that you are been attended at a small office. Also I have been using Afrihost for about 4 months now and I completely love it, my boss also has it in her house and she also likes it and never complained about it.
Laura Quinn
I’ve been very happy with Afrihost. It’s just a pity that when I moved to the South Coast my SIM card was blocked. I cancelled my contract only to find out that if I updated my address with Afrihost my SIM card could have been unblocked and I could have continued with Afrihost. I subsequently signed up with another ISP for two years. Afrihost was really the more affordable option.
