Sabata Ntsane (Klassik Da Pro)
Top tier service at your disposal is with Afrihost. I'm confident that I am going to use this brand for many years to come. Their service is truly commandable. 👌🏾👌🏾
Ilana Smidt
We have been clients of Afrihost for years, hosting our websites and recently started using them for our fibre hosting too. They make contacting them so convenient through whatsapp and always able to resolve the problem in a timeously manner. I also appreciate that if I am not sure what to do when it comes to my fibre that they are not condescending or patronizing. Really good service. Keep it up!
Benita Williams
I have been with Afrihost for years and years and years. I became a customer after I saw how they supported rural schools with ICT training and infrastructure in 2010. They deliver a solid service. Their online customer portal is easy to navigate - Download your invoice? Easy-peasy! What shines is their customer service. I love being able to get support via WhatsApp chat. The first consultant I talk to can solve all my problems. You don't need to escalate or transfer to someone else. I have only ever needed to speak with my fibre provider once - when we set up the connection in my new house. Afrihost handles the rest. I promise you, you will not get better customer service. Ten stars for Afrihost!
Dalena Olyan
Palesa dealt with my query today. And whilst I am used to great service from the agents on the afrihost whatsapp platform, she was definitely a cut above the rest. Super knowledgeable, amazingly patient and exceedingly friendly 👌. I need her on speed dial!
Janet Ashcroft
I've been with Afrihost for a good few years and they have been a great ISP. Their packages are great value for money and when it comes to resolving issues, they have a Whatsapp chat portal which makes it super simple to resolve any issues you may have in real time.
Lelanie Koekemoer
Afrihost has above and beyond exceeded our expectations. We had a major issue with the previous tenant of our unit not wanting to cancel his line and thus blocked our "installation". After 3 days of speaking to the wrong people, I contacted Afrihost directly. By the time they received my call I was sobbing on the phone and the one consultant stayed on the line with me for FORTY FIVE MINUTES exploring EVERY possible option he could. After he couldnt help (where HE almost started crying) he transferred me to another agent who again did everythign in HIS power to assist. Once they realised there was a webiste issue, they sorted it out within 12 hours tops and I was able to process my sale. A manager phoned me directly just to update me on the progress - they promised me a 24 -48 hour response to activate everything and it was done, agai, within 12 hours. My router would be ready for collection 3-5 days after activation, it was available IMMEDIATLEY after activation. I enjoyed working with them tremendously and they definitely earned a lifelong client. Thank you Afrihost - You guys are AWESOME!!
