Doni Muller
Afihost is efficient and helps me as a small startup with no technical skills, get all my stuff sorted. I have had (mostly) wonderful experiences with their support staff. Just got off the line with Sasha P who was so professional and so effective in helping me. Thank you Sasha and thank you Afrihost!
N Bekker
Exceptional service, delt with Clinton he handled my inquiry with professionalism friendly and without a doubt def had the human factor well done
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
ILHAAM RYKLIEF
Not using Afrihost services as yet, but definitely signing up as soon as my cancelation with the weather related provider kicks in. Their service with regards to all my queries was of a very professional nature. Definitely signing up! As should the rest of South Africa.
Nabeelah Sables
I had a real great experience on the WhatsApp chat with afrihost. The consultant who assisted me was incredible and solved my problem remotely within mins. Thank you!!!
Johannes Groenewald
Afrihost is the best, I have registered my new Domain and received personal assistance and help from Mpho , on WhatsApp , Ticket Numbers , Emails , everything is in place to ensure CSI , Johan at legendarylife.co.za