Grant & Nicole Anderson
Great customer service. Charles was very patient and supportive in helping me set up my domains.
Well done Afrihost for taking value in your client's needs, I believe there are a few other corporations out there that could certainly learn a few lessons from their customer support team.
rina
Have tried many other internet providers, this provider is by far the most supportive with the most competitive speeds for price. The fibre is top notch 👌
Benjamin Maimba
I don't know what to say about Bryce, its like he was seating in my brains and understanding me to the core. His service is world-class, the level of articulations of client problems is outstanding and he even suggest solutions that clients did not even think about, meaning he has a 360 understanding or products, solutions. His problems solving skills is what amazed me, and within minutes we solved a problem that i thought was a huge one. The big attributes that he has are: Willingness to help not just because he is working, but his desire to connect and help clients and the Love for his work/job, Patience, Diligence, Great Customer Support.
I can literally spend the whole day expressing the experience i felt as a customer, but there is something about him that words cannot explain.
Kudos to Bryce, and Keep up the excellent work. Continue to touch more clients with this Golden Touch.
Tony “Tony's Web Training” Sousa
OUTSTANDING SERVICE BY COMFORT AT AFRIHOST
I was without Wi-Fi/ Internet/ WhatsApp for 20 hours. My 5 year old D-Link Modem (Router) packed-up. The fibre network at our home was installed by Vumatel but it is serviced by Afrihost. Comfort, a lady working at Afrihost provided outstanding customer service this morning. The old D-Link router was reset, various logins attempts were made and she came to the conclusion that the router had come to the end of its life. She quickly organised a replacement modem (at no cost to me) and offered me the option of having the new modem delivered to our premises or I could collect the device from Afrihost. I chose the latter as I was in a great hurry to get back to the internet. My WiFi/ Internet/ WhatsApp are now up and running and back to normal. What a relief!
Kudos to Comfort who is very knowledgeable and professional and Kudos to Afrihost👏👍👌5 Star Service⭐⭐⭐⭐⭐
precious Mogoane
I visited the Rivonia Afrihost office. Was impressed with the service from Dennis, now my line is working after i cancelled the order with them, that was chased with the WhatsApp department. But after i went to the office im happy now.big up to the team in Rivonia. And thanks for the present as well
Hubert Weber
Apelele employee of Afrihost was nothing but exceptional in assisting me via WhatsApp to become a customer. I have only had good reviews about Afrihost from neighbours in our area. I hope to be one of lucky customers in this regard as I have endless connection issues with my current service provider.
