Proven. Trusted. Awarded.

Zunaid d

Amazing customer service. The person who assisted me - Sicelo G is a real star. Wish everyone i interact with in South Africa can be that professional and efficient TOPS!!!

Bonita Fernandez

Very professional and quick to respond to any questions I had about banking accounts and payment. Every time I called, they were friendly and understanding and I never had a problem with their services.

Sandi Khaya Spambo

They’re WhatsApp contact centre is very efficient which makes it easy to resolve queries even quite late as they close late - the WhatsApp team is quick and thorough very helpful

Jacqueline Nieuwoudt

Used their Whatsapp help service today and was suitably impressed! Professional service with a quick turn-around time. Was refreshing to chat to a real live person and not a chatbot ;-). Well done Afrihost - and well done Thulani for being my hero and sorting out my webpage problem.

Ann Booysen

Service is great, and the assistance received via Client Zone is always professional and 10 out of 10 times the queries and technical difficulties are resolved quickly or as quick as possible. The client zone portal is easy to understand and to use. Thank you.

Don Govender

Poor service from the Agents I dealt with when cancelling my account. Dealt with 2 different Agents both on phone and WhatsApp, they showed no empathy and poor customer experience. I was relocating and needed my current line to cancelled which they could not help without any attempt to do so. Now I am unable to cancel my Telkom line because Afrihost is unable to release the line from their side even though I no longer am using their services. In this time and age, I find this customer experience extremely poor. Won't be returning back to Afrihost in my new residence just because of this poor experience.