Belinda Venter
What a fantastic company - truly 'pure joy' to have someone pleasantly and attentively listen to your complaint and actually DO something about it instantly! I highly recommend them. Keep up the amazing work people - an incredible service.
Romeo Jagjiban
Fastest turnaround time I've experienced in a long time. Order placed and teams out on site in less than 24 hours.
I have arouter at home from another service provider still wrapped, waiting 6 months for installation .
Afrihost is tops
Quito Esteves
Afrihost have kept myself and my businesses connected since the inception of Afrihost....I HIGHLY recommend their efficiency...their advanced attitude and knowledge as well as constantly evolving better solutions for clients....I would not change 💯💥
S.B.A_SA Gaming
Great WiFi company, reliable service and customer support with reasonable WiFi deals which you can tailor for your budget whenever you need to
Tandoor Palace
Service is on fleek! Customer care feels human and personal, sometimes you forget that you are a client, you feel like the agent knows you at a personal level. Great team spirit Afrihost!!!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!