Melissa Young
Amazing service, i ordered a new wifi product and was setup within the same day. The whatsapp technician was an absolute star and made it easy to configure my wifi.
Berna
Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff. Need to test speed once all my devices are up and running. But so far so good! Long may it last
Queen Bafana
Exceptional service, this company updates you when they have tech issues, callback whenever you request it and their help center is very proactive. I feel safer here as I have tried other service providers before and failed. Please! Keep going!
Ryno Van Eeden
I signed up for a cloud hosting server package 3 days ago. Received an email saying that the server is ready and I can access it via the login details attached. I tried accessing the server and I am unable to connect. After NUMEROUS emails, support tickets, Whats Apps, Phone calls and even trying to get support on facebook messenger... The server is still not working and all I'm hearing the whole time is the problem will be escalated or that someone in second level support will get back to me, which never happens. Just spoke to hosting support again, and after 2 days, I only find out now that apparently an account manager need to be assigned ot my server in order to allocate a Cpanel... how is it possible that after 2 days of multiple emails and support request, theres only one person being able to tell me this????? I am still waiting for the server to work.
Update: This issue was sorted out so I updated my review.
Tanya Venter
After a week of dealing with arrogant Supersonic agents I called Afrihost. Wow wow wow wow I was so impressed with the service I received from start to finish.
I dealt with 3 agents and they were all very helpful and friendly. They took the time to listen and then explained everything to me without getting irritated or impatient.
The last agent I spoke to was Kamo and again best service - he went to extra mile to assist me. Wow I honestly cant believe that there is still a company with world class friendly amazing customer service
WELL DONE AFRIHOST!!!
Ismail Ganie
I somehow managed to lose my Wi-Fi connection on all my devices. I contacted Afrihost and spoke to Tutu. He was very helpful, and assisted me via the Afrihost WhatsApp chat. We setup my Wi-Fi name and new password, and I was up and running on all my devices in no time. Thanks Tutu, and Afrihost for the excellent service. This is rarely found nowadays! Well done