faizal sherwin
My website server was down for several days, my I.T provider was terribly slow to assist. I looked up afrihost help desk on my own, with little knowledge on the issue . Sent a watsapp to their help desk and received awesome service. Totally exceeded my expectations. We are back online
Alison Uys
I didn’t expect to be assisted so quickly by an Afrihost agent and on a Sunday afternoon at that. I wish more South African companies provided this excellent level of service.
Randell Saayman
Now this is SERVICE!!!!! Reason M, this is the best service I've had in years!!! I've been in the service industry for many many years, and this was an absolute joy. Flippen well done! So so so grateful.
Motlatsi Mokoena
Exceptional Service from Nonjabulo
Thank you for your help in resolving a very technically challenging issue.
I would like to acknowledge her immense input in getting the matter resolved.
Thank you for sharing your knowledge of “troubleshooting at home” with me.
Her attitude towards her work is on an entirely different level. Good going!
I am sure is a valuable member of your customer service team.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
ad2graph studio
The only hosting I recommend from novice to professional in Hosting and web services. I'm a long time customer and recommend all my clients accordingly. Simply due to the excellent customer service they provide.
professional and seamless.
