They all agree. Afrihost is the best

Sarah Heeger

Afrihost was so helpful via our WhatsApp call. I was so appreciative. They sorted out our issue patiently until we were completely satisfied.

Nicole Joshua

Excellent service received via Whatsapp help assistance. Fast, efficient, friendly responses. They helped me immediately, and the spped of communication between Afrihost and the Fibre provider meant that the issue was attended to in record time. Very happy with their service

Sawonga Mzamo

excellent service I received from Refilwe at Afrihost. She was extremely patient and took the time to guide me through everything step by step, ensuring that I fully understood the process. Her professionalism, clear communication, and willingness to assist made the entire experience smooth and stress-free. It’s rare to come across someone so dedicated to helping customers with such care and attention. Thank you, Refilwe, for your outstanding support it is truly appreciated.

Thokozani Mthembu

Ever since I started using afrihost products I have grown not only my business but even personally. Their system are easy to use, and when assistance is needed they very quick to respond and offer assistance. Am very grateful to have them as partner in my web hosting business

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Karen Chapman

Afrihost is one of my favorite companies to deal with.... Great prices. Fantastic fast customer service. Whether via whatsapp or on the phone you never have to wait too long while holding for an operator. I am yet to encounter an unfriendly or unhelpful customer support agent.... Best company with competent and friendly employees