Sascha-Lee Ruiter
I have been with Afrihost for a while and regularly engage on their Whatsapp support platform. One of the agents, Gershom M, assisted me today and was such a breath of fresh air. Afrihost, please hold onto the agents like these.
Busi Mgbemena
Have never had any problems with Afrihost ever since joining them. If I have any issues with my web hosting because of not being tech savvy, they are there to guide you. Very responsive and helpful. Before I took out fibre and my phone network with them I first researched from friends and colleagues how they feel about Afrihost. All of them vetted to their great service. Please keep up the good work, we/customers are so tired of being placed from pillar to post by these telecomms companies. You are such a relief to customers, in the market
Naomi Tope
I would like to express my appreciation for Bryce's assistance. He was very helpful, and I hope to have the opportunity to work with him again in the future should I require further assistance.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
MOOKI MORGAN MAGAE
A great experience with AFRIHOST from enquiry, advisory, package recommendations, registration and support to setup everything we needed for the company. Our entire application went smooth.
Thank you to CHARLES M.
Wis Leibnitz
I’ve been with Afrihost for years. Sometimes I would spend years without checking my products with Afrihost. Going back after years is so simple. No password challenges. Customer service is simply the best!
