Palesa Mgidi
2 years later and I'm still very happy with Afrihost. The WhatsApp team is always ready and available to help. They go the extra mile. Afrihost service is a 10!
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
Rene Pieterse
With the few account and area service outage queries I've had, Afrihost was quick to respond and assist. Never any issues with coverage. Thanks guys 👍😀
Nick Walker
I have been with a handful of ISP’s over the years. They have all been relatively good since fibre has come due to the networks being so stable. But o will say that in terms of helpfulness and customer care, Afrihost have been really a cut above. I am fussy and I’m also in tech so I’m used to the textbook support that is geared to cover all levels of understanding. But I have been very impressed with Afrihost. Their attitude has been superb which matter more than anything. They are so keen to help wher other ISP’s often give you the “that’s just how it is” responses. Generalizing, of course, but overall I am very happy with Afrihost and don’t think I will change in a hurry. Pricing is all so similar anyway and it comes down to service.
Lenard Hall
I was very happy with the service I received via WhatsApp for a problem I was experiencing on my Afrihost line.
It remains to be seen if it's a laptop issue or a line speed issue.
Mthunzi Shandu
Afrihost is amazing, they reply immediately on WhatsApp, oh and I mean immediately, 30 seconds is too long. Their only flaw is Vuma, you know Vuma, the one that doesn't reply to client emails and requests.
But Afrihost talks to them for you, you don't have to do anything 🤌🏽
