Angela Krugel
I first used another company to assist with a domain and email. A week later and the email is still not working, they admitted the fault is on their side.
Afrihost assisted me in less than 10min. Fantastic service! I highly recommend Afrihost
Caurrider Longwe
So I just got off WhatsApp with an Agent called Linda and we were online for almostc2 hours. Linda has a high levels of patience a trait really required for the kind of job and services being offered at Afrihost. Linda is a typical depiction of Afrihosts symbol of value. The efficiency, the knowledge and understanding of his job description is beyond spectacular. Thank you Afrihost for investing in your people.
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
The Guesthouses
What a relief that you able to actually chat to a real person on WhatsApp . Thank you Afrihost. Long my it last. One of the few big companies that you can still get personal service from and have your issues resolved quickly and without frustration
Candice Parsons
I always receive the best customer service from Afrihost. Whether it's a support@afrihost email at 2am, or an instant chat via Whatsapp, there is always someone available to assist without having to wait hours or days for a response. This is invaluable when productivity depends on prompt answers from the ISP. Thank you.
Helen Cohen
I am a very happy Afrihost customer. Sites are easy to navigate and help via WhatsApp is excellent a very professional company to work with. Connectivity has been fantastic. Based on my personal experience I will recommend Afrihost.
