Loren Kolevsohn
Afrihost - always on the ball, agents are always polite, easy to contact via whatsapp or online messages. Overall they offer what businesses and people need today - fast, efficient, great customer and problem solving service. Love their options of how to get intouch to log errors or other issues.
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Yvonne Vermaak
Excellent service from Nomonde!! Fast, efficient, and straightforward. Clear instructions provided, prompt responses, and issue resolved quickly. Kudos to Afrihost for investing in top-notch training for their staff. Highly impressed! 👍 5/5 stars"
Mthimkhulu Radebe
I did my application online, within an hour when i log in on their app, they have already allocated me with data available balance and simcard. mind you they haven't courier my simcard. they are the best and you can also terminate contract anytime
Rutendo Tendayi
I had a great experience with Andile, who assisted me on WhatsApp with my Wi-Fi questions. They were patient, friendly, and very knowledgeable, making everything easy to understand. I really appreciated how quickly they responded and how helpful they were throughout the conversation. Excellent customer service!
Granville Skippers
Thanks for a prompt, courteous, excellent and professional response from Nonhle S for assisting us with our query to keep us updated with our ticket to resolve email issues with Afrihost.
