Faranah Hendricks
Last week we were without internet for 3 whole days. It affects us badly as my household works from home. I spoke to 3 different people on 3 separate occasions and all they said do a hard reboot for 15 minutes. Sigh. Of course we already tried that but they insisted that will solve the problem. Eventually I speak to a technician called Jono. He spoke to us for almost 2 hours troubleshooting. What an absolute star! After figuring out what went wrong our internet was back up within 3 hours! I am not sure if those other technicians are not trained or they just don't care about their job but Jono really saved the day. Putting in all that effort and so very helpful :) So, thank you Jono!
Shaun Acres
I have an online company and every time we have a new employee onboard who needs internet I always recommend Afrihost. Let's be honest, who really knows the difference between MBps and MBs and the only throtteling I know is what I wanted to do to the people from Vodacom😅 (Kidding.. please don't sue me or something). Anyway, point is - Afrihost is great and you should definatly use them!
FreezeY
THE ABSOLUTE BEST ISP IN THE ENTIRE COUNTRY. I RECOMMEND THIS ISP 100000/10, personally I would give this service 30 stars if it were possible
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Bethwell Phiri
I love the Afrihost's live Whatapp feature, very convenient. I got the answers so fast to help resolve an issue I had with the Database on my domain.
Federica Paris
Afrihost is always willing to help. No matter the issue! Be it with my personal account or eith a clients account they are ready to help. The Whatsapp help feature is a great feature that is efficient and helpful!
