Victor Kupsamy
Afrihost. amazing response time - almost immediate. Professional personnel, always able to complete the task without referring to another agent. Thank you Afrihost team, you are amazing.
Ismail Ebrahim
Afrihost is one of the best service providers you can get when it comes to your fibre connections, they have a wonderful staff who are always ready to help you, well done keep up the good work guys
Karola Giesler
Afrihost is great !!!! Vumatel is useless and they have monopoly in areas, this needs to be addressed. This picture shows how they place a box - underground on the neighbours property, damaged by ants and now dampness and they see nothing wrong!
Johan Opperman
Afrihost efficiency, professionalism, support and product is absolutely amazing. Sorted from time of query to installation 1 week. Uptime 99%, speeds consistent and overall customer focused company. One month later still satisfied
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Dale Nadasen
Amazing service when signing up and migrating. They keep you informed of the progress. Once the migration was complete, router arrived the same day and internet up and running within minutes! Truly amazing service received from the entire team.