Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Kathryn Fourie
Really helpful in explaining via Whatsapp why my disc space had filled up, showed me a better option on a package - and assisted with an OTP that wouldn't arrive by sms.
ntwana enyani
The mountains offer a breathtaking experience that is truly unparalleled. The serene atmosphere and the majestic views create a perfect escape from the hustle and bustle of daily life. Whether you are an avid hiker or simply enjoy the tranquility of nature, the mountains provide a peaceful retreat. The fresh air and the stunning scenery make for an unforgettable adventure. It is a place where one can find both relaxation and inspiration.
Pierre Aucamp
No service provider is perfect. But I do always feel that Afrihost trains their staff well, and they try damn hard to resolve problems speedily. My only complaint would be that I absolutely hate trying to resolve issues via WhatsApp rather than speaking to a human on the phone :/
Even so, Afrihost gets my vote!
Nzwakie Sifanele
As I’ve just started using Afrihost, I’m still going to experiment how it works but for now I’m satisfied with the service that I received.
Christou Rademeyer
Fantastic service received from Skhumbuzo, the knowledge and interpersonal skills was excellent 👏.
Recommendation to anyone who wants quick response and answers ask for Skhumbuzo T.