Rita Helberg
I will never ever change my service provider, Afrihost. Accessibility is effortless, the skills and professionalism and commitment of staff rendering solutions and service is just amazingly invincible.
I ❤️ Afrihost!!
Alannah Martens
So far my experience has aligned with all my expectations of the research I did for the best ISP to meet my requirements as an online tutor with Cambly who are strict with their tech check before being able to gain access to the classroom. The true test will be in the eating of the pudding.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Kodi Jon
Will never use another service provider. My internet is currently down. This is however a Telkom problem. The way Afrihost attend to my problem shows that they care about their clients. Hope to be online soon
Cedrico Madrico
Just been assisted by gabisile from Afrihost, great customer service and she was very patient with me, thank you, I will recommend Afrihost to everybody
Bjorn Julius
Maisela at Afrihost provided exceptional service that truly stood out. His patience in answering all my questions, deep knowledge of the products, and unwavering professionalism made the whole experience smooth and reassuring.
In fact, Maisela is the main reason I have decided to continue my FTTH service with Afrihost. His support gave me confidence that I’m in the right hands.
Thank you, Maisela, for going above and beyond.
