Fernando Colaco
I'm a website developer and today I had some problems with the setting up a new website, I could not The account details that usually is sent to me through e-mail did not arrive when after 4 calls and talking to 4 different people still no results forthcoming I then talked to a lady named Nokuthula and this was a total disgrace as she did not know what were account details I was looking for When told that I was looking for User and password she simply ignored me. My frustration is now immense but by hook or crook I managed to get the necessary user and password the site was eventually up but it can not be seen on phones I was told but another person that they had to tweak something on the server, but I must write an email for them to do that I sent email and 2 hour later I still have no joy. Being a customer with AFRIHOST for the last 16 years this is no way to treat a customer. PURE JOY, NO SIR you are not. Shame on all of you for not being professional and caring.
Nathaniel / Nats
I had a problem with intermittent connection and speed, and when I contacted Afrihost and see I need to communicate via WhatsApp I thought this is going to be a disaster l, but it was totally the opposite, sufficient and they solved my problem without any headaches Athzr was the technical person that dealt with my problem and a big thumbs up to him, really friendly and he does not let you feel like an idiot seeing that not all of us is IT guru's, some of us is still a bit BC. Big thumbs up for Afrihost I would recommend them as a service provider any day. Good products, well priced and awesome service and support. Support is from 07:00 to 20:00. Really a convenient company to do business with.
Sherry Lee Green
I am impressed with a service where the person on the line does the same job as me and went the extra mile to be kind and professional helping me as a lady so late to do this after much searching for the right option. The personal touch at the end sold the product to me more.
Paul-J
I was not happy with some of the service under lockdown. Today I was given proper service and follow-ups without me even expecting the follow-up. Fair is fair, I gave them a bad rating when I wasn't happy. I have to give them 5 stars based on today's service as well as the good service in the last year.
Lindsay Abrahams
Great service from my online help..very efficient and did the job 100% . Im happy there are still people out there who prides thenselves in helping others..very good work done even though via txt messages. 10/10. Fod Blessings
Mpho Choabi
The best internet experience ever, especially now where almost everyone requires some form of internet to work from home and/or support the kids to do school work. I started with LTE and now moved to fibre. I'm happy with Afrihost.
