Dawid van den Berg
I've been with these guys for a couple of year already and still love them! I've always found their customer service super friendly and helpful. Besides that their services are just top notch and really hard to beat.
Andisiwe Manzana
The WhatsApp assist feature for Afrihost is a great tool. I was able to be directed to an agent Arthur T within 5 minutes of logging my call. Arthur T then assisted me by asking the relevant questions to quickly understand my query. Upon investigation he was able to assist in getting my query escalated. Definitely loving the WhatsApp helpline especially because it’s available even on weekends.
Maria Korunich
I had a great experience with Jackson from Afrihost's support team. He was professional, friendly, and very helpful. Jackson listened to my concerns, provided clear solutions, and ensured everything was resolved quickly.
His great attitude and efficiency made the whole process easy and stress-free. Afrihost is lucky to have him on their team!
Thank you, Jackson, for the excellent service!
Connor McBirnie
This ISP rocks. I've bounced between a few over the years and none have come close to the customer service offered by Afrihost. After using them for over 12 years I only ever encountered a few problems, but those were mostly back in the ADSL days and were sorted out really quickly.
Their fibre is phenomenal. When they say "uncapped, unshaped, unthrottled" they really mean it. Our line blazes at max speed 24/7 no matter the task. Plus their mobile data offering is best in class. I just added an MTN prepaid SIM to my phone's 2nd slot and loaded their data on which made for a really inexpensive way to get more data for like a quarter the price of buying from the big players.
Seriously, check them out. You won't be disappointed.
Elton Kamfer
Afrihost always amazed me on innovation on a wide variety of services at very competitive prices. Apart from that, I am drawn to its user friendly site and app; it covers just about everything. Well done!
Trystan Wragg
It has been an absolute pleasure dealing with Afrihost. I initially applied for fibre through Telkom, but after waiting 10 working days with no feedback, I called them only to be told, quite rudely, that there had been an error and I would need to wait a further 7 working days for it to be resolved.
I then applied online through Afrihost, and just 3 days later I had WiFi installed and running. Throughout the process, the Afrihost team kept me updated regularly and responded to my queries almost immediately. Every interaction was friendly and professional, and it was clear that they genuinely value their customers.
I cannot recommend Afrihost highly enough. I am incredibly impressed with the level of service I received.
