For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Keke KaMuhle
Afrihost Client services is exceptional and so far the staff members I have interacted with from the beginning of my subscription (Nkosinathi, Samantha, Rhudzani, Lerato, Michaela etc), have given first class services.
Had a bit of a glitch with my subscription cancellation error, and they fix3d my issue with deligence.
Their roaming capacity is fast and they have packages to suit any budget for the masses.
juan scheun
With everyone's complaints regarding their providers, I'm really glad I went with Afrihost. The app is always updated and lets you know where an issue might be, while their staff and whatsapp chat never fails.
Renier Lombard
From my experience Afrihost is a fantastic hosting provider. Servers are pretty stable and I have had almost no technical issues with hosting my websites. They have great packages and options to suit just about anyone's needs. Always something new or specials on offer. Customer service is great. Their client built-in software application and interface is intuitive and really a great tool to get around. This is my post from a while ago - and I stick by it. Recently dealt with Elvirda and George support agents - fantastic. Sandra helped me with my fibre registration - super smooth.
Bianca-lee Manuel
Boston is the reason I will stay with Afrihost, he assisted me promptly and resolved my issue first time round. thank you Boston. Afrihost is lucky to have you as their employee. Afrihost has the best customer service accessible via whatsapp, they always go above and beyond for their customers and assure the issue is resolved quickly. i love them as my internet and domain service provider. Thank you afrihost.
Happy Dlamini
Afrihosters are like brothers and sisters one never had. Never had a bad experience with them, even after a long time charting or speaking direct on the phone. Was charting to George earlier, the guy is just awesome.
