Carmen Viljoen
Supportive, caring, patient, and the best service guaranteed. Unfortunately, I went instore to MTN for an uncapped deal and signed a 24 month contract on 28 October 2022. I have endless issues with routers failing, often no internet coverage, lets not mention the poor support and service. Because the 10 day cooling off period has passed I am stuck with them unless I pay out the contract. Completely disgusted. Word of advice - AFRIHOST is the best! Don't be hasty like me, get hold of Afrihost, their support team are helpful, their service is remarkable.
Candice Parsons
I always receive the best customer service from Afrihost. Whether it's a support@afrihost email at 2am, or an instant chat via Whatsapp, there is always someone available to assist without having to wait hours or days for a response. This is invaluable when productivity depends on prompt answers from the ISP. Thank you.
Clint Adams
Exceptional service I recently received from Blessing M. I had the pleasure of interacting with him regarding an issue I was experiencing⁶⁶, and I must say I was thoroughly impressed by the level of professionalism and efficiency displayed throughout the process.
From the moment I reached out for assistance, I was promptly addressed and provided with immediate support to help resolve my issue. The responsiveness and attentiveness demonstrated by Blessing M truly exceeded my expectations. Not only was my problem resolved swiftly, but the assistance I received was delivered with a high level of expertise and care.
I believe that outstanding customer service should be recognized and celebrated, and I want to commend Blessing for his dedication to ensuring customer satisfaction. It is clear that he values his customers and goes above and beyond to deliver top-notch service.
Thank you once again for the excellent support I received. I am truly grateful for the positive experience and look forward to continuing my relationship with your company.
Kerchia Naidoo
This review goes solely to Marius D in the retentions department. He not only fixed the issue that the agent could not but did so in a matter of minutes.
Thank you for your work and it is due to your service that we will remain with Afrihost
Widad Edwards
Consultant was so helpful and very knowledgeable and friendly too.
Everything was explained to me in detail where I was able to understand.
I am definitely happy with the service from Afrihost
Well done team Afrihost keep up the excellent customer service support
Louzane Atnhl
Great hosting service. Interruptions are non-existent, their support service on WhatsApp is absolutely wonderful! Give them the basics and they can do magic!
