Grant Oosterwyk
I have been a Afrihost customer since 2009. The best ISP I have ever been in partnership with. Whenever I move from province to province I always give them the first choice to provide us with the best internet services. Very happy with the support structure and the prices are reasonable.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Anette Bianca
Even if I’m not happy with Afrihost sometimes - more lately than ever, I have to give Vallencia a 5🌟 - taking my frustration out on her and she keeps Afrihost’ name up in lights. Can learn a lot from her 😏
dael Van rooyen
Was with anouther service provider (won't name any names) constant lose of speed and network down time. Changed to afrihost 4 months ago and not had a problem since. Easy problem solving with their whatsapp support line and had a problem with my otp not being sent to me and they sorted it within the hour.
Adam Kolia
Afrihost, is the best ISP (Internet Service Provider) in South Africa.
Great Network Connectivity, Excellent Customer Service, Fantastic Technical Support and BEST online interaction with any of their departments.Well done Afrihost!
Proud to be a valued customers of this Amazing Company.
Edwin Ray Boer
Awesome experience. Better than what I expected the service to be. I highly recommend Afrihost to new clients. No wonder they are the best service provider in SA.
