Donovan Adams
What a privilege it was to chat with all the Afrihost team you all are doing a great job keep up the brilliant standard you are setting and I will most definitely recommend you to anyone GOD blessed.
louise samuel
Best service with signing up. Although I’m not a contract client with Telkom I still have to pay a full month payment with Telkom and it helps having no first payment with Afrihost. Great sign up with ease and all correspondence efficient. Thanks Afrihost team
Paul Nefdt
I'm a Vuma Reach client & also the admin on a WhatsApp support group for Vuma Reach in my community. From my personal experience as a client & an unofficial support for the community Fibre issues, I personally would recommend Afrihost as the best choice for a Vuma Reach ISP.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Dale Nadasen
Amazing service when signing up and migrating. They keep you informed of the progress. Once the migration was complete, router arrived the same day and internet up and running within minutes! Truly amazing service received from the entire team.
Oreabetse Sebitloane
Amazing service. Lead time from contacting Afrihost to installation and router dispatch are commendable. WhatsApp Support has been superb every single time.