Thabani Manyathi
Great and prompt service. We battled last night to get the router connected and then I advised Tebogo what I was seeing on my networks and voila problem solved 👌🏽🤌🏽
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Nikita Choohan
In today's digitally-driven world, having a reliable Internet Service Provider is paramount. Amidst a plethora of options, finding one that ticks all the boxes of reliability, speed, and customer service can be daunting. However, my experience with Afrihost has been nothing short of exceptional, prompting me to share my thoughts through this review.
Carole Oakley
Best thing I ever did changing to Afrihost.. the WhatsApp chat is fantastic... always someone to help at any time.. Staff are brilliant and go above and beyond!
Peter-John Aitken
Afrihost provides an incredible and professional service! I have moved all my internet services across to Afrihost and have had only excellent service. The support team is always available to help through many channels making their service very convenient.
Nompilo Miloh Mnguni Sithole
Best experience ever! I got stuck while creating my organisation’s email and website, but Afrihost’s WhatsApp support guided me step by step until the final stage. I’m not sure if I was chatting with a robot or a human, but whoever it was — they were so patient and on point. Truly excellent service!