Rephael Perkel
Friendly and helpful attitude on the WhatsApp helpline. Took a bit of time and several restarts of my router and ONT unit but got sorted with reasonable ease. Afrihost is certainly focused on service. Grateful to be able to rely on them.
Rustin Ravat
Best service providers in any industry in SA. Knowledgeable, to the point and go above and beyond to assist you. Can't say the same about Takealot
Marcelle Newberry
In process of changing ISP's and Afrihost have made it simple, efficient and a pleasure. Love their WhatsApp chat functionality - they answered my questions quickly and helped with the order process. Let's see what happens in the next stage of my migration.....but if this is anything to go by, I know it will be seamless and professional!
Quartus “WeekDaySafaris”
Afrihost!
What can I say?
Support above and beyond!
I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed.
Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped!
I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted.
Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem.
Not with Afrihost!
Their support is what truly sets them apart from other service providers!
Fernando Colaco
I'm a website developer and today I had some problems with the setting up a new website, I could not The account details that usually is sent to me through e-mail did not arrive when after 4 calls and talking to 4 different people still no results forthcoming I then talked to a lady named Nokuthula and this was a total disgrace as she did not know what were account details I was looking for When told that I was looking for User and password she simply ignored me. My frustration is now immense but by hook or crook I managed to get the necessary user and password the site was eventually up but it can not be seen on phones I was told but another person that they had to tweak something on the server, but I must write an email for them to do that I sent email and 2 hour later I still have no joy. Being a customer with AFRIHOST for the last 16 years this is no way to treat a customer. PURE JOY, NO SIR you are not. Shame on all of you for not being professional and caring.
Dion Burger
They always quick to respond to failures. I really like there support and it always been good. I'll stay with them for that reason. Internet problems are serious and needs quick attention and Afrihost never disappoints
