Laurine Robb-Horning
I’ve been a client of Afrihost’s for years and have had only good and excellent service from them. They are fast, friendly, professional and their systems are easy to use. They are communicate and it feels like I’m dealing with people and not a company. I have not had such consistent quality experience from any other service provider. And from the last research I did, they have competitive prices. I highly recommend them.
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Sean Henning
Great place. Good service..
Had a client router that had stopped working.. The unit was replaced with no hassles.. I couldn't find the original box it was packaged in. Yet they still assisted me and got it replaced.. Their service is great, from walking in to walking out. I was greeted by everyone, and everyone is friendly.
Dave Chester
Afrihost are the customer service that MTN can't offer. It's such a shame that they rely on the MTN infrastructire which often lets the down.
From Domain creation to Support, Website builders, Mobile Data plans and Airtime management, Afrihost are amazing !
Chris Edwards
I have had great service from the Afrihost walk-in centre in Rivonia Road.
My experience was only with LTE and the staff were very helpful and courteous.
I am streaming ('Teeveeing' - live UK TV) and using movie streaming apps.
I started using an older ZTE router but soon changed to the recommended TP-Link unit.
I also started off with the 20mbps package but again it was smoothly increased this to 50mbps.
I have now found 3 other local residents who are paying R699pm for speeds they don't need and who would also like to save R400pm using LTE.
The attitude of fibre-only companies who insist that they cannot reduce speed and cost for existing fibre users, will bite them in the backside as long as alternatives are around.
Morabel Esogenwune
My family has been using Afrihost for almost 5 years now. They’re the best Fibre provider with great internet connection at reasonable prices!
