They all agree. Afrihost is the best

Hennie

No issues to date really. Maybe waaay in the beginning with addresses related to my residence and their system. But since then its been smooth sailing with absolute minimal down time.

Heinz Benninghoff

This review is based not on overall performance of fibre internet but how well one of the support team members assisted me on WhatsApp which is why I give such a high rating. Cunsumer experience always comes first, well done for giving her a job in support. She’s a keeper!

Zaheed Yacoob

I have been with Afrihost for more than 10 years. i seldom had to contact them to sort out problems as things just work but when i did, their service levels were top notch. kept me abreast of what was happening and followed up even though problem solved. keep up the excellent work.

Ryno Van Eeden

I signed up for a cloud hosting server package 3 days ago. Received an email saying that the server is ready and I can access it via the login details attached. I tried accessing the server and I am unable to connect. After NUMEROUS emails, support tickets, Whats Apps, Phone calls and even trying to get support on facebook messenger... The server is still not working and all I'm hearing the whole time is the problem will be escalated or that someone in second level support will get back to me, which never happens. Just spoke to hosting support again, and after 2 days, I only find out now that apparently an account manager need to be assigned ot my server in order to allocate a Cpanel... how is it possible that after 2 days of multiple emails and support request, theres only one person being able to tell me this????? I am still waiting for the server to work. Update: This issue was sorted out so I updated my review.

Calbie Creative

Always very happy with Afrihost and their WhatsApp chat line for support. Quick and responsive with knowledgeable agents that are courteous and patient. Well done Afrihost on creating an approachable environment for your customers to be helped with absolute minimal frustration!

Candice Moodeliar

Always trust Afrihost as a service provider on my fibre installation. In the 2 years I've had them, I have never encountered any negative feedback. Ease of access to my accounts. Reliable billing. Always a phone call and WhatsApp away. Thank you Afrihost, have and will continue to recommend you to family and friends. Keep up the great work! In these trying times!