They all agree. Afrihost is the best

ngate Answered

(Translated by Google) IN APRIL 3466 Far Eastbank Vusi Silango street Alexandra 2090 (Original) NA LEPULANE 3466 Far Eastbank Vusi Silango street Alexandra 2090

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Ettienne Oliver

The representative responded almost immediately, was to the point and directed me by providing the solution without delay. Thank you for your assistance.

Less Ordinary

I whish Afrihost can share their secret to deliver excellent service to the world. We can all follow suit. I have never experienced such an excellent service. Even saying excellent service is an under statement..... There's no words to describe their service.

Thishan Naidoo

Afrihost is definitely one of the most efficient businesses that I have dealt with thus far. A friendly efficient team with great knowledge of their products and services. Will not use another service provider in future.

Jo-Anne Grimsell

I've been with Afrihost now for two months now and I have no complaints. Wifi at home works perfectly I got a good router that travels with me to work and home that works perfectly I highly recommend Afrihost uncapped wifi Great service Good signal Easy access to account and very helpful staff who assist you even on a Sunday morning 7:30 am...... Thank you