Christina Sithole
I Love how quick and fast they are with their reactivations or reconnections, as long as your router hasn't been damaged or there's no LOS light flashing red as soon as you make your payment they get you reconnected immediately. Their WhatsApp customer service is very nice they respond to you fast and they transfer you to an agent within 3 minutes.
Tony “Tony's Web Training” Sousa
OUTSTANDING SERVICE BY COMFORT AT AFRIHOST
I was without Wi-Fi/ Internet/ WhatsApp for 20 hours. My 5 year old D-Link Modem (Router) packed-up. The fibre network at our home was installed by Vumatel but it is serviced by Afrihost. Comfort, a lady working at Afrihost provided outstanding customer service this morning. The old D-Link router was reset, various logins attempts were made and she came to the conclusion that the router had come to the end of its life. She quickly organised a replacement modem (at no cost to me) and offered me the option of having the new modem delivered to our premises or I could collect the device from Afrihost. I chose the latter as I was in a great hurry to get back to the internet. My WiFi/ Internet/ WhatsApp are now up and running and back to normal. What a relief!
Kudos to Comfort who is very knowledgeable and professional and Kudos to Afrihost👏👍👌5 Star Service⭐⭐⭐⭐⭐
Martiens de Klerk
I have been with Afrihost for quite some time now, making use of various different services through the years. I have had nothing but good quality service and never been treated as just a number. Pricing have always been seriously excellent and competitive as well. I tell everyone about Afrihost’s awesomeness. You guys rock!!!
Carla Gerber
Extremely happy with the service that we have received from Afrihost. We have been with them for 2 years and have had very little problems with our Fibre line. On the odd occasion when we do have a problem, their staff are always willing to help and sort the issues within minutes.
Esti Kruger
I will be with Afrihost a year in April 2024 - it's probably the best network provider/service I've ever had/ received in my life. WILL NEVER MOVE!! #ThankYouAfrihost
Christine Paige
Afrihost customer service is fantastic and it has been a pleasure to start an account and deal with them and their superb deals.
HOWEVER, one of the courier companies that they use is useless and has a terrible rating so I am not sure why they still use them. Really puts a damper on the great service from Afrihost. Hoping if anyone sees this they can be aware, and also, if someone at Afrihost is reading this perhaps its something to reconsider as I am imagine I am not the only person who has had issues with Courier-it.