Frikkie Janse Van Vuuren
Always great service, have not had any issues or complaints regarding the provider. Agents are always efficient and does what is required "that is worth saying something considering call centres today in over all".
corne walkinshaw
Thank you for having us connected to our new Fibre line in only 7 days from the day we placed our oder. Thank you to all the very friendly and helpful agents on the Whatsapp service. Best servive. Also a special thanks to Telkom and Openserve for the quick efficient and friendly manner of installing our fibre line to our house.
Katlego Matshwi
I use afrihost for all my clients and now I am in a process of being a reseller for afrihost I mean they have great packages and their clientzone is not complicated
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Melissa Muller
I know people complain about afrihost but I honestly don't see why. The two or three times my Wifi has been down in the 9 months I've been with them they've always resolved the issue quickly and courteously
shane smith
I had an excellent experience chatting with Nonjabulo. From the very beginning, Nonjabulo demonstrated a clear understanding of my needs and provided precise and helpful responses. The communication was smooth, efficient, and empathetic, making the entire process enjoyable. Nonjabulo's expertise and attentiveness made me feel valued and supported throughout our interaction. Thank you for the outstanding service!
