Sihle Nkosi
I got in Touch with Nhlakanipho from Afrihost to assist me because I had no internet connection. He quickly directed me to the solution, re provisioned the line. Boom, my internet connection was restored. Danko
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
Karin Foster
Had issue with my Wordpress website and pluggin and got excellent assistance from the Whatsapp support - Recommend Afrihost not only for their products but problem solving too.
Pale Baduza
Best ISP in South Africa, been with them for about ten years and have never been disappointed, they are always ready to assist and thoroughly so, they provide incredible service and have been extremely reliable in a small town where fibre lines still haven't been installed. Thank you Afrihost!
Rahul Kuseeal
I would like to thank the support agent Veronica C for all her assistance yesterday. she went beyond the call of duty to ensure my fibre was reconnected after 6 days of downtime due to failure on vodacoms side.
I called in at 4:55pm, Veronica finishes work at 5pm. I live 1km away from my residence, she waited for me to get home to finalize the configuration. whilst waiting for me to get home she called her husband to advise him that she is going to be late to fetch her baby from creche and made arrangements for him to do it. I felt really bad for this. however as soon as i got home, the config was done and up and running within a minutes.
Veronica is definitely an asset to Afrihost and went beyond the call of duty to ensure excellent customer service.
Well done Veronica.
Tracey Van Aswegen
Great customer service. My first experience with them was overall great compared to the experience I had with a other provider... Great customer service consultants ready to assist and step by step guidance....
I will recommend them to anyone
