Tami
What an amazing experience!
The most helpful and amazing support! Easy WhatsApp chats to support, easy to understand step by step documentation! LOVE my experience! And HUGE shoutout to Sibusiso M on support for being so kind and helpful! You are 1 in a million! THANK YOU!
Vakashini Lutchman
This is the most amazing service ever. From day one. Assistance at ur fingertips. No long waiting periods. No surprise bills. I have recommended this to my family and friends they all love afrihost
Banele Malangwane
Afrihost WhatsApp assistance with Ricky was a delight. Helped me in a short time, helped me solve my problem, steps were well explained and easy to proceed. Over all 10/10👍🙏🔥
Asania Aphane
Afrihost provides excellent service and when there are technical or network issues they help you resolve it on the phone or will send someone to come solve it quickly. I’ve been using them for several years in different areas and I’m very happy.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Mantha Luff
Afrihost knows what a service is, quick to respond, find the problem and solve it in a matter of minutes. Their staff are always friendly and willing to help. I love Afrihost.