WIN AirMobile
for a year.^*

Blessing Mdladla

I had internet connectivity issues. Engaged with Afrihost through their WhatsApp channel. I got great guidance and help. The issue was resolved quickly. Thanks to Afrihost for speedy response, appreciated!

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Tracy Barclay

I have just moved from Vox to Afrihost due to terrible customer service at Vox and I am pleased to say that the service I have received from Afrihost has been AMAZING. My line was installed the next day and there were people on hand to assist at all times. Good customer service is hard to come by but Afrihost has definitely restored my faith. THANKS AFRIHOST!!!

Tee Kay

I usually don't like doing reviews, but it helps with transparency for other people out there & for the business to see if they are doing things right. I have been dealing with Afrihost for around 20 years. All in all, they must be the best option out there for Fibre, Mobile packages, etc. Once you have had to deal with Helkom or (not so) Openserve or even Vodacom, MTN - you will have a refreshing experience with Afrihost. Just do some research first into the products & services. Or ask for them to call you if there is too much info overload on their website & you are unsure of which option to look into or choose. Try them for free too ... on current offers - under "Air Mobile" menu option.

Timothy Kuiper

Excellent experience - 2 years of uninterrupted high speed internet. Zero issues. Hard to believe but yes it’s true. Great client zone, easy payment, easy to cancel service when we moved.

Graham Slabbert

After having to go through ISPA to deal with MWEB's incompetence, changing to Afrihost opened my eyes to what service should actually be like. Amazing team of professionals!