Premlin Naidoo
I can’t recommend Gregory enough for his exceptional service as a consultant. From the start, he took the time to walk me through all the available packages, clearly explaining the benefits of each. What stood out most was his integrity; he focused on what I actually needed for my specific usage rather than trying to upsell me on unnecessary, expensive plans. It is rare to find someone so realistic and honest in sales. His transparency has completely earned my trust, and he is undoubtedly the primary reason I’ve decided to remain a loyal Afrihost customer.
Andre Janse van Rensburg
Best internet experience since joining Afrihost 3 months ago after being with Telkom for may years. Their client service via WhatsApp is outstanding. Not holding on for minutes to talk to an agent and passed from one to another. One stop problem resolution.
Quartus “WeekDaySafaris”
Afrihost!
What can I say?
Support above and beyond!
I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed.
Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped!
I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted.
Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem.
Not with Afrihost!
Their support is what truly sets them apart from other service providers!
Dion Burger
They always quick to respond to failures. I really like there support and it always been good. I'll stay with them for that reason. Internet problems are serious and needs quick attention and Afrihost never disappoints
Mohamed Riyadh Gangat
I have used Afrihost for both LTE Internet as well as website hosting. Their customer service, particularly over WhatsApp, is phenomenal. I have never come across a problem that the assistant I was connected to wasn't able to solve. Would highly recommend
Janet Ashcroft
I've been with Afrihost for a good few years and they have been a great ISP. Their packages are great value for money and when it comes to resolving issues, they have a Whatsapp chat portal which makes it super simple to resolve any issues you may have in real time.