S.A. M.B.S
This is the best Voip service l have ever seen. It works perfectly even on my smartphone, so easy to use and so professional and more importantly cost effective to the entrepreneur, l love it dearly
Kavir Maharaj
I've used afrihost as my isp for the better part of 16 years,all I can say is, if you're not with them, don't ask why, just move to them! You will not get better support anywhere else.
Kobie Coetzee
Received my new Router from Afrihost while on vacation.
Walked in and unpacked the router, powered up, all pre configured, fibre connection, wifi ssid in my name. Instructions to change the temp password.
Up and running in 5
Ziphelele Senzo
Air Mobile Afrihost is a great company/organization that has good assistants...everything they advertise on social media is true. So lovely. I got my sim card within 2days...I guess it's because I'm staying close to them. Rivonia Eden Sandton
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Devon Michael Kok
Mukhethwa, was so detailed, absolutely no fuss or hassles given, he found the most effective solution. and made my aggravated experience so pleasant. I am literally smiling while typing this for him.
I beseech of you to please commend his customer service experience with the rest of your team and make an example of easily going the extra mile and showing product knowledge.
I thank you for this and appreciate your service Mukhethwa.
Forward this to your manager to do something about it for you. And train all to be as best as they can be and use you as an example in there daily working lives.
