Mbali Nkosi
I've read alot of negative reviews of Afrihost but my experience from the time I signed up with them till now has been excellent. They always a whatsapp away and assist accordingly. Am happy with their service.
ZombiNix
We've been with Afrihost for over a year now and the service is fantastic. We've only had problems twice and both times they were solved within a few minutes. Internet quality and service is exceptional. Two thumbs up.
Shaun Gray
Every time I contact afrihost with a problem or queries I am always surprised at the leaps and bounds between them and the majority of the customer service in SA. Never had a problem that couldn't be solved in a timely manner. Thank you!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
marisa smith
afrihost is always helpful and the person who assisted me today on their whatsapp was Geraldo he is a superstar and was very patient with me getting everything set up. Def. Recommend using afrihost for everthing you need
Henry Rademeyer
Delisile from Afrihost really help me fast to get my internet issue resolved and running, will recommend her anytime to assist anyone having a problem with their internet or connection.