Tanya Leigh Jacobs
Needed help urgently to transfer a domain to Afrihost from another host. Thank you so much Musa for your help and for following through with the entire process! You have provided EXCELLENT service! NGIYABONGA all the way from a South African in the USA!
Danielle Blanchard
Thanks team. I think it would be a useful exercise to keep track of how customers have been helped. I had three very helpful agents try and test the same thing on my fibre line and each time the outcome was that it is a fibre issue and not anything related to AfriHost. It took up 2.5 hours of my time and it was unnecessary 🙏🏼
Ntanga Makumbane
I'm loving the network coverage already and the fact that their products takes a bit longer to expire. The technical support is even excellent. I recommend it to everyone.
Karola Finke
Took a bit of back and forth between Afrihost and Octotel. At the end of the 3 days, I had my WiFi on the go again.
Thank you Musa, Wayde and Themba
Nithel Njagu
Almost a year now and we are still going strong. Celebrating our one year anniversary this march and the backbone of our relationship has been clear and consistent communication🥂
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!