Maryke Keyser
This was my fist interaction with Afrihost and normally I am very sceptic on how services can be through electronic communication, but I was very impressed with how this was done. My contact person, Gershom was very helpful. He answered all my questions in a supper fast and effective way and on top of that was also very friendly. Thank you for making my first contact with you a pleasures to do business with. This is the beginning of a long relationship and I am glad we started off so good. Keep it up and well done.
Candice Marais
So far the BEST service provider I came across! Efficient, friendly, helpful and by far the quickest. Will definitely recommend to everyone I can! Big ups Afrihost!
Team Inspiren
This is a great service and the Afrihost staff member was able to help faster than I expected.
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Mariette Oostenbrink
(Translated by Google) We have been customers at Afrihost for +- 15 years. Had very few problems with their service. If there were interruptions, they were very helpful in resolving them. Usually did more to help than was expected of them.
Definitely recommend them!
(Original)
Ons is al +- 15 jaar kliënte by Afrihost. Baie min probleme met hul diens gehad. Indien daar onderbrekings was, was hul baie behulpsaam om dit op te los. Het gewoonlik meer gedoen om te help as wat van hul verwag kon word.
Beveel hul beslis aan!
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Blanc
I dare say good customer service really is a reflection of a company. I've received nothing but fantastic service from Afrihost, I highly recommend them.
