They all agree. Afrihost is the best

gilbert tinarwo mpofu

Afrihost is customer orianted and it looks like their front personnel are well trained in dealing with customers. They save a purpose of their existence. I salute you. My questions were answered promptly and precisely.

Johann Venter (SillyRiceCrispy)

I've been with Afrihost for many years now and I've only ever had to call them like 3 times. Which is amazing to me. Everything has been working swimmingly for so long.

Robyn Ilcheva

I had a problem with my infrastructure - the cable itself and I was able to chat to a representative of Afrihost via WhatsApp who logged a technician, gave me a reference number- and sorted me out in 5minutes. Not used to this level of service in SA and pleasantly surprised!

faith milly

Today I was assisted by Fumani, I would like to thank him for the service he has given me. He was patient throughout the process, we took a long time but he didn't give up. I would like to say that You are a star, Afrihost has a warrior in you. You deserve, award, medal, trophy for a great customer satisfaction service.

Faranah Hendricks

Last week we were without internet for 3 whole days. It affects us badly as my household works from home. I spoke to 3 different people on 3 separate occasions and all they said do a hard reboot for 15 minutes. Sigh. Of course we already tried that but they insisted that will solve the problem. Eventually I speak to a technician called Jono. He spoke to us for almost 2 hours troubleshooting. What an absolute star! After figuring out what went wrong our internet was back up within 3 hours! I am not sure if those other technicians are not trained or they just don't care about their job but Jono really saved the day. Putting in all that effort and so very helpful :) So, thank you Jono!

Anne Editor Denniston

Afrihost was easy to contact because they allowed me to ask them to call me back, either by calling or by chatting. I chatted on WhatsApp. My human contact was polite, and kept checking that i was still able to wait and telling me what he was doing. He could not help me immediately due to circumstances (other service providers' policies and time constraints) beyond his control but he went an extra mile to place an order with them for me and I know he explained the problem clearly to them because they have since contacted me. He also told me clearly how to get alternative help if necessary. I am very happy with the after-sales service I received.