They all agree. Afrihost is the best

Berna

I promised and update and here it is (albeit a few years late :-)). I've had a great experience with Afrihost. I think they provide value for your money and the speeds are good! Recently signed up for Afrihost fibre to the home (pure fiber 10/10) through vumatel. Very easy setup and installation. I collected the router and set it up myself at home with help via WhatsApp. Friendly and helpful staff on the WhatsApp helpline. Need to test speed once all my devices are up and running. But so far so good! Long may it last. My only issue and the reason for the 3 star rating and not 5 stars is that I had to follow-up on every step from confirming they had the right info with vumatel to my router being ready for collection. These are simple things to keep a client updated about. I shouldn't have to call the helpline for this. I will update my review once I have tested the speed.

Barend Potgieter

What I like most about Afrihost is that when help is needed, they put me in touch with friendly, well trained and professional HUMANS. Their support staff have always been fast, courteous and able to sort out my problems. It's the human touch and their decision to not have me speak with yet another chatbot that directs me to a self-help article that makes Afrihost the superior service in my view, and the reason we run 3 businesses on their hosting.

Cindy-Lee de Vos

We were assisted with our internet connection issues by Katlego and she was extremely patient and helpful and walked us through every step efficiently, and that is exactly the time of person you need when dealing with this type of issue.

faizal sherwin

My website server was down for several days, my I.T provider was terribly slow to assist. I looked up afrihost help desk on my own, with little knowledge on the issue . Sent a watsapp to their help desk and received awesome service. Totally exceeded my expectations. We are back online

Brenda Shabangu

I had my router damaged and within 24hrs all was fixed, I forgot my password easy peasy, that was resetted, I forgot to change my bank details for the bills they quickly assisted with sending a link. Afrihoat customer service is number one.

Carmen Paulsen

I've been a customer of Afrihost for almost three years and they always give good service. Friendly staff and a very stable fiber connection. I barely have issues. I did buy a UPS two weeks ago and it was faulty I had to return it. They tried to fix it but it wouldn't work and they gladly gave me a brand new UPS.