Ryan Duncan
I must say compared to Supersonic this company is leagues above in customer service and service delivery I'm very happy to have moved my business to Afrihost and if it stays like this I'll definitely remain here and recommend them to everyone I pass. So refreshing to have a quality service.
Adam Rajie
Since day one I never had issues with Afrihost. I will always recommend their fibre product and services. Number 1!!! Keep up the great work.
Willem Borstlap
Afrihost privides good WhatsApp service. Knowlegeable people with quick responses. Awesome! 👏🏻👏🏻👍🏻However, I still do not understand why they switched to Frogfoot in my area. It was for the worse and not for the better. When it rains, the WiFi service often goes for a loop. Seems water is Frogfoot's headache. Their response times to reports of service being down also is not pleasant. Two days for a response before they even start looking at the problem? Not on, sorry, I am a positive person but sometimes frustration gets to a person.😔☹
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Albert Krüger
I have been an Afrihost client for years and have encouraged many a family member to use them as their ISP as well.
More often than not, their products just work. When it doesn't - it's both easy to report and feedback is quick.
And best of all, their systems and product offerings are actually in the client's interest - no long contract terms, you can get any product month to month. It's simple and frictionless to cancel or downgrade/upgrade products on the app.
Lee Ak
Afrihost are the best ISP by far. Their customer service is impeccable and turnaround times excellent.
I have tried many others but none of them can even begin to compare.
Highly recommended!
