Justin Mc Gregor
The CS agent I dealt with was really patient and helpful. They answered any questions I had and set the relevant and necessary expectations with me as well. Signing up was done effortlessly
Carey van der Vyver
I have been an Afrihost client since 2015 and will NEVER leave them. Their service is ALWAYS AMAZING; prompt, friendly, helpful and patient!!! They always go the extra mile and I always feel important to them!!
Babalwa Qaba
Afrihost is amazing, super affordable and their customer service is great, from signing up to connecting can literally take one day, and the best part it’s a month- month basis no prolonged contracts. Love it
Laura Quinn
I’ve been very happy with Afrihost. It’s just a pity that when I moved to the South Coast my SIM card was blocked. I cancelled my contract only to find out that if I updated my address with Afrihost my SIM card could have been unblocked and I could have continued with Afrihost. I subsequently signed up with another ISP for two years. Afrihost was really the more affordable option.
Simon Bennett
When you are faced with the prospect of trying to resolve an issue over WhatsApp, you already start to feel frustrated, but this was an absolute pleasure, thank you Palesa for the awesome and friendly help.
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.