Matthew Marsden
This is the only internet and mobile network provider that you should be with. Since taking out a fibre package with Afrihost 3 years ago I have only be wowed by them every step of the way. Their customer support is fantastic and entirely free. You can log a call back on their app for any issue where they call you within minutes. So no airtime or time spent holding on the line. Their sign process for all of their products is entirely digital and dead simple. Any changes you would want to make to you products like upgrades , downgrades, cancellations or new products is also a few clicks away on their website or app. I just signed up for their mobile offering AirMobile. I received my SIM card within a day of placing the order and I was up and running almost immediately. Great customer care is so hard to find these days but Afrihost has it absolutely waxed. Honestly, DO NOT CHOOSE ANYONE ELSE. Just sign up with Afrihost and you will thank me later.
Peter Driver
Afrihost we're on the ball with new account support. Patient and kind. Each support person so special. Thanks for helping me to get online. Very unusual support these days. Well done!!
Wikus Kruger (Mentalbard)
Afrihost has been amazing throughout the years, been using them for web hosting since 2016 and not a day has gone by where I wasn't satisfied, easy to use clientzone to apply and change products, also the website builder is very easy to use.
B
Process of on-boarding and ordering the product package is simple and efficient. The app is super useful and allows me to manage my ISP needs effectively. Highly recommend Afrihost.
Benita Williams
I have been with Afrihost for years and years and years. I became a customer after I saw how they supported rural schools with ICT training and infrastructure in 2010. They deliver a solid service. Their online customer portal is easy to navigate - Download your invoice? Easy-peasy! What shines is their customer service. I love being able to get support via WhatsApp chat. The first consultant I talk to can solve all my problems. You don't need to escalate or transfer to someone else. I have only ever needed to speak with my fibre provider once - when we set up the connection in my new house. Afrihost handles the rest. I promise you, you will not get better customer service. Ten stars for Afrihost!
Mary-Ann Pretorius
Five Star ⭐️⭐️⭐️⭐️⭐️ customer service
It was a pleasure dealing with Sthembile. He assisted me and put my mind at ease when I was stressed out. Well mannered, patient, answered all my questions and guided me..
He is an asset and one of the reasons I stay with Afrihost.
An asset to Afrihost