Heinrich Burnett
I will highly recommend Afrihost to anyone as from day one everything went smoothly with no issues. Been with Afrihost now 6/7 months and enjoying it.
Justin Mc Gregor
The CS agent I dealt with was really patient and helpful. They answered any questions I had and set the relevant and necessary expectations with me as well. Signing up was done effortlessly
Michelle May
Throughout all the years of being with Afrihost, every rental right up to my new home, with every issue and encounter, they have met me with patience and efficiency. I hope they continue this level of service not just for me, but for all their customers. A huge shout out to all their WhatsApp helpers I have had the pleasure of being assisted by:
Uluthando N, Sandla Y, Thandolwethu L, Bonginkosi M, Lerato R, Reece N, Nomfundo D, Ziyanda S, Nkululeko X, Zaahirah M, Kekeletso M, and Happiness who spent a Friday afternoon patiently assisting me with an issue that took time to be resolved but was there every step of the way.
Ayesha Variyawa
There's no other service provider for me. I recommend them to all of my clients. Have never experienced any downtime with Afrihost since 2018. Their support team is fast, knowledgeable and friendly.
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Robert jubber
What a pleasure to sign up with Afrihost. Fast efficient and kind assistance.
I appreciated the well trained staff and the fact that I did not HAVE to talk to Willie the Bot as my only form of communication from an ISP! Who would have thought that talking to a qualified call centre agent could be so nice!
I now too have a line that has gone from 25mb to 200mb for just another R140 Rand!
My advice: Don't suffer in silence and pay in silence . There are much better offers out there. Loyalty today seems mostly one sided.
